Expanded delivery footprint in Latin America to meet US and Canadian customer needs
Denver and San Pedro Sula, Honduras, May 30, 2023 /PRNewswire/ — TTEC Holdings, Inc. (NASDAQ:TTEC), one of the world’s largest customer experience (CX) technology and service innovators in AI-enabled CX solutions, today announced the opening of a new Customer Experience Delivery Center. Announced. Honduras.
TTEC can now offer digitally-enabled CX services to clients from its new location in San Pedro Sula, bringing hundreds of jobs to the region.new Honduras Customer Experience Delivery Centers can serve clients in a wide range of industries.
“Opening a new distribution center Honduras This is an exciting next step for TTEC as we continue to expand our geographical presence to meet the needs and requirements of our customers.” Chuck Koscovich, COO of TTEC Engage. ”Honduras is an emerging nearshore location for our U.S.-based customers and is part of our ongoing efforts to identify new delivery locations, launch new sites, and expand the markets in which we are already present. It’s part of it. ”
San Pedro Sula’s central time zone location and abundance of English-speaking talent make it an attractive nearshore option for North American customers. Full Immersion English is taught in schools and her 11 universities in the country offer opportunities to attract quality talent.
Honduras Join TTEC’s growing Latin American distribution base. Brazil, Columbia, Costa Ricaand Mexico. Additional shipping capabilities in the region are expected to launch later this year.
TTEC is currently accepting applications for the following positions. Honduras. For more information, please visit ttecjobs.com.
About TTEC
TTEC Holdings, Inc. (NASDAQ: TTEC) is one of the largest global CX technology and services innovators in end-to-end digital CX solutions. We deliver cutting-edge CX technology and operational CX orchestration at scale through our proprietary cloud-based Customer Experience as a Service (CXaaS) platform. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the enterprise, impacting every virtual interaction channel and improving every step of the customer’s journey. The company’s digital business leverages next-generation digital and cognitive technologies to design, build and operate omnichannel contact center technology, conversational messaging, CRM, automation (AI/ML and RPA), and analytics solutions. increase. The company’s Engage business provides digital customer engagement, customer acquisition and growth, content management, fraud prevention, and data annotation solutions. Founded in 1982, the company has earned top client NPS scores worldwide due to its extraordinary commitment to CX excellence. The company’s approximately 65,000 employees operate across his six continents, blending technology and humanity to deliver customer satisfaction and differentiated performance.
Source: TTEC Holdings Co., Ltd.
