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Dive overview:
- Voice artificial intelligence company Suki announced Wednesday that it has integrated its AI voice tool, Suki Assistant, into Epic’s electronic health record software through the EHR vendor’s ambient application programming interface.
- Suki has generative AI built in to “listen” to clinician-patient encounters and auto-generate clinician notes. However, the company says clinicians maintain control by approving, rejecting, or editing AI content.
- Documenting patient encounters with ambient note-taking can reduce clinician burnout. Suki reports that ambient note generation saves him a 72% reduction in documenting time per note in family medicine.
Dive Insight:
Despite ethical concerns, Generation AI The healthcare industry, which has promised to ease the workflow burden of stressed clinicians during the COVID-19 pandemic, is currently facing challenges. labor shortage.
“Suki uses generative AI and LLM to listen to patient-clinician conversations, parse the clinically relevant parts, and summarize them as memo suggestions,” said Suki CEO Punit Soni of Healthcare Dive. explained in an interview.
According to Soni, the voice assistant’s ambient mode offers new ways to help with writing, coding, and finding information.
“Ambient mode uses generative AI to listen to clinician-patient interactions in real time and automatically generate clinical notes within seconds without human intervention in the background,” said Soni.
AI takes notes, but the platform is designed to give clinicians full control over notes rather than eliminate them. Clinicians maintain control over editing and approving notes, and in ambient mode, notes appear as suggestions so clinicians can easily edit or approve final notes, the CEO said. “It does not replace the clinician,” he added.
Suki’s assistant is embedded in other EHR platforms such as Athenahealth, Cerner and Elation, Suni said.
The ambient AI company hasn’t released the NoteTaker’s accuracy yet, but says it’s high enough that it’s safe to deploy it in a real-world setting. Suki said he plans to publish his findings on the accuracy of the software in the next quarter or so.
Other companies, such as Microsoft-owned Nuance, are also using AI to deliver clinical documentation within the EHR. Nuance embeds his GPT-4, Open AI’s large-scale language model technology, into clinical note-taking software. In addition, Microsoft and Epic Expand Partnership Last month, we integrated Microsoft’s Azure OpenAI service into Epic’s EHR platform.
National hospital operator HCA is also piloting environmental documentation software in two hospital emergency rooms through a partnership with Augmedix.
