By the end of 2025, SK Telecom expects approximately 80,000 employees across the group to use A-Dot biz
In short – what you should know:
25 companies employing AI – By 2025, SKT will introduce A-Dot Biz agents throughout the group business to support daily tasks such as memos and recruitment.
Improved efficiency – Testing now allows 60% faster meeting documents and 40% faster reports, reduce workloads, and allow staff to focus on creative tasks.
Wide commercialization – The deployment lays the foundation for providing A-Dot Biz from outside, as affiliates such as SK Hynix and SK Siltron are already set up to adopt it.
Korean operator SK Telecom (SKT) has announced plans to deploy corporate-centric AI agent A-Dot Biz to 25 group companies by the end of 2025. The move reflects the telephone company's broader strategy of embedding AI throughout operations during preparations for external commercialization.
A-Dot Biz is designed to handle business tasks such as obtaining information, managing schedules, preparing meeting minutes, and assisting recruitment. According to a Korean telephone company, the platform aims to mitigate daily workloads and implement more efficient labor practices.
One of the key features of AI agents is the agent builder functionality, which allows employees with limited IT skills to create secure links to internal data. These agents can also be shared between teams. SK Telecom described the tool as a “core B2B AI solution.” It was developed in collaboration with SK AX.
In the tests, the system showed measurable productivity gains. The operator said meeting minutes were completed 60% faster, while report writing times fell by 40%. “My biggest benefit was being able to reduce the burden on my daily work and focus more on core tasks that require creativity,” said a representative at SK Telecom.
Reports say that the initial deployment within SK Telecom's ecosystem will serve as a precursor to deliver products across industries such as telecoms, IT, manufacturing and petrochemicals. Internally, AI agents are also used by affiliates such as SK Hynix, SK On, and SK Siltron.
By the end of 2025, SKT expects to have around 80,000 employees across the group using A-Dot Biz.
SK Telecom recently launched an independent enterprise (CIC) unit dedicated to artificial intelligence, consolidating AI assets under a single structure to accelerate innovation and execution.
The company's CEO Yoo Young-Sang announced the initiative at a company-wide meeting on September 25th, describing AI CIC as an agile hub designed to quickly track both consumer innovation and enterprise AI services. “To seize the opportunities of this golden age of AI, we must pursue both internal innovation from a consumer perspective and business innovation from a provider perspective,” Yu said.
The new AI unit is A. (Dot) Personal assistant, A. Integrate SK Telecom's AI operations, including Biz Enterprise Services, AI Data Center Business, Global AI Partnerships and Investment, R&D Activities, messaging and authentication services. Yoo will serve simultaneously as both SK Telecom CEO and the new CIC director, with the organisational restructuring expected to be finalized by the end of October.
The South Korean operator has committed 5 trillion KRW ($3.6 billion) to AI over the next five years with the aim of generating at least the same amount of annual revenue from AI services by 2030. The company also plans to embed AI in internal systems and infrastructures, which it calls full-scale AI transformations (AX).
SK Telecom recently announced a strategic partnership with US AI company Openai.
The collaboration follows the recent launch of Openai's Korean office in Seoul on September 10th, and highlights the growing role of Asian countries in AI development around the world. As part of the agreement, the partners also plan to expand their cooperation beyond B2C to B2B services and potential group-wide initiatives across the SK Group.
