BarcelonaOver the past decade, the technology sector has experienced a boom. Software as a Service (SaaS) has become one of the leaders in digital transformation in the business world. This cloud-based software, with its user subscription program and employee interface, has pretty much defined how small and medium-sized businesses should approach digital transformation. Traditional SaaS has reached a turning point in business cost management, especially in the human resources space. However, the advent of artificial intelligence (AI), and in particular AI-powered autonomous agents, has changed the rules of the game and created a situation that the ecosystem calls: Come on SpocalypseOr the SaaS apocalypse. This is not so much the end of SaaS as it is a reinvention of the field, and we are realizing that SaaS will not thrive unless we move to an agent version, that is, unless we integrate agent AI. Currently, this model requires autonomous agents that can execute end-to-end workflows with some degree of autonomy under human supervision. An example of this change is the Catalan company Nodus. It is an operational architecture that enables structured deployment, governance, and scaling of an in-house digital workforce, preventing the fragmentation that occurs when AI is implemented in a scattered manner. Founded in Catalonia, the company started developing its technology two years ago and by 2025 aims to work with customers to integrate AI into the operations of small and medium-sized enterprises, helping them grow in an integrated way.
“We have been in technology consulting all our lives and have worked on many different types of technologies, but with the advent of ChatGPT three years ago, we saw the arrival of AI into the commercial space and saw all the technologies we had worked on converge and everything Nodus has done come to fruition,” explains Albert Pijuan. This executive said their solution was “ digital workerThese are digital workers who become part of a small business’ business system, integrated into its programs, and able to scale without increasing infrastructure. ” he explains.
hybrid team
“So far, AI and agents have been integrated in a piecemeal way. You can’t take AI from your parents, you can take AI from your mother, and manage them in an integrated way,” Pijuan explains. “Nodus (his operating system) digital worker“Privacy of all data and ownership of all infrastructure. This is important because it means this infrastructure becomes the property of the company, not OpenAI or other big tech companies.” The big difference with traditional SaaS is that “you don’t have to adapt to the status quo.” softwareRather, Nodus creates operational capabilities that adapt to the way companies work. ” Ultimately, it will look like bringing digital workers into existing business infrastructure to collaborate with human employees to create hybrid teams.
“It’s a cross-cutting solution that can be applied anywhere there are repetitive processes and tasks.” “It spans a wide variety of sectors, from the agricultural sector to industry to accounting and finance. It’s about building hybrid teams, or organizations that can scale to meet the needs of people.” digital worker “Combined, these reduce the workload of our employees and allow them to spend more time on value-added tasks,” said ARA’s CEO.
As an example, Pijuan explains that Nodus can be implemented in the agricultural sector, where there is frequent labor turnover during the harvest season. It is often implemented by managing employee-company relationships, assigning tasks, tracking progress, and setting schedules via WhatsApp. It also performs contract and order management, real-time inventory management, and more in all languages. ” digital worker One position in high demand is that of a sales assistant, who “prepare quotes, help salespeople prospect, provide phone support, and even interact with potential customers,” he explains.
Model change
Thinking about hybrid work models that combine digital agents and human employees opens a discussion about the future of the labor sector and potential job losses. Faced with this dilemma, Nodas argues that “change is inevitable,” but that digital agents provide “a space where workers can focus on work that adds more value.” “AI, rather than humans, is replacing repetitive tasks. This is reshaping the labor market and shifting the value of humans to decision-making, judgment, and strategy,” Pijuan points out.
“There will be operational and speed differences between companies that integrate digital agents and those that don’t. One will see a huge jump in efficiency, while the other will regress,” he said. He also explains, “The costs are the same as those for small and medium-sized enterprises.If small and medium-sized enterprises can hire staff, they can also hire digital agents.” digital workerWe are not talking about funds of several thousand euros. Depending on the complexity of the digital agent you require, it can be more or less expensive, but you can quickly reap the benefits – Pijuan explains. Nodus is a unique technology that is constantly evolving, and this includes an up-front assessment to understand the current state of your company. From there, a map is created that shows how it’s done. digital worker “They will be able to improve their processes.”Currently, the company operates domestically, but its goal in 2027 is to expand into international markets. To achieve this, the company plans to launch a funding round in the coming weeks.
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