The new role will be developed at scale and powered by the unique SkillSpring training platform to drive Cognizant’s AI Builder strategy to close the $4.5 trillion gap between AI capabilities and enterprise outcomes.
teaneck new jersey, June 1, 2026 /PRNewswire/ — Cognizant (NASDAQ: CTSH), a leading AI builder and technology services provider, today announced the creation of two new roles. Frontier Certified Engineer and Frontier Business Operator specializing in the AI era. These roles represent a significant expansion of Cognizant’s workforce strategy and are designed for a new generation of talent at the forefront of enterprise AI transformation.
This announcement is a direct extension of Cognizant’s AI Builder strategy, which is built on one urgent fact: most organizations have not yet translated AI into measurable business outcomes. Cognizant research measures the gap between what AI can deliver and what businesses are achieving at $4.5 trillion, a number that reflects the lack of talent and processes that can make AI work meaningfully.
Frontier Engineers work directly with client organizations to reimagine and realign business processes for AI-enabled environments. Frontier Certified Engineers specialize in rethinking how work gets done, identifying where AI can reshape operations, eliminate friction, and create lasting competitive advantage. This role requires both strategic thinking and technical fluency, making it one of the most important cornerstones of the AI-era workforce.
Frontier operators are taking an equally important approach. Tasked with taking full responsibility for operational outcomes, they manage a mixed workforce of human and digital workers, including deploying AI agents, automation, and aligning human judgment to drive business outcomes. As Frontier Certified Engineers redesign maps, Frontier Business Operators navigate them in real time.
“The question every company is asking is, why haven’t we seen the results of AI yet? The answer is people and processes. AI has automated 93% of jobs, and yet The reason is not the technology, but the structure of the workforce. The pyramid was built for a pre-AI world: Frontier Certified Engineers Designing for Agent Outcomes. And the frontier business operators who own them are a new breed of professionals, trained from the ground up to turn AI capabilities into business reality.
At the heart of this effort is SkillSpring, Cognizant’s proprietary training platform built to recruit and develop talent for new AI-era roles. Built at scale, the Frontier Certified Engineer and Frontier Business Operator tracks prepare you to use and orchestrate AI tools in high-stakes enterprise environments through a structured learning path that combines AI fluency, process design, data interpretation, and operational leadership.
SkillSpring is designed to reduce traditional ramp-up times for employees, giving Cognizant clients faster access to work-ready talent and providing employees with the foundation to determine a qualified career in human-AI collaboration.
“We’re making an intentional bet on the next generation,” said Cathy Diaz, Cognizant’s chief human resources officer. “Frontier Certified Engineer and Frontier Business Operator are roles designed from the ground up and at scale for the world we’re in now. With SkillSpring, you can rapidly develop employees who can lead in an AI-first environment. This allows you to build a workforce that’s not only ready for what’s next, but proactively shaping it.”
The development of these roles underscores Cognizant’s position as an AI builder, a company that builds the human and operational infrastructure that enterprises need to make AI work at scale. As organizations across all sectors grapple with the challenge of monetizing their AI investments, Cognizant is investing in the talent model that enables the transition.
To learn more about AI Builder Strategies and SkillSpring, visit cognizant.ai.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI builder and technology services provider that bridges the gap between AI investments and enterprise value by building full-stack AI solutions for clients. Our deep industry, process, and engineering expertise allows us to build an organization’s unique context into its technology systems, expanding human potential, driving tangible results, and keeping global companies leading in a rapidly changing world. Learn how at www.cognizant.ai or @cognizant.
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Source Cognizant Technology Solutions
