Photo courtesy of Microsoft Edge
SOUTHINGTON, Conn., July 3, 2026 (Globe Newswire) — Realized Solutions, Inc., the Connecticut technology company that developed Clarity Narrative, has introduced a service aimed at a problem that most businesses have never experienced: customers and prospects being inaccurately described by the AI systems they consult. Identify how your AI tools currently represent your company and structure the underlying information so those systems can accurately describe your business.
This announcement targets the issues that Realized Solutions calls dangerous Precisely because you can’t see it. If customers were using traditional search pages, businesses could monitor traffic, bounce rates, and conversion losses. AI recommendations leave no such trace. Your business won’t know anything if the Assistant summarizes your business with outdated information, confuses it with companies with similar names, or excludes it from recommendations. There are no clicks that didn’t happen, and no inquiries that weren’t sent. The new service will work on the input behind these answers, turning a business’s existing content into structured, machine-readable information so AI tools can derive an accurate and consistent explanation of what the business does and who it serves.
For companies whose services they discontinued two years ago are still listed on their website, but with little mention of new specializations, the assistant can base their explanations on older information that is repeated more frequently. The assistant will name the services your company no longer provides and omit the services you currently lead. Prospective customers looking for that new specialty never find a match, and the company records nothing but an uneventful month.
“They may be losing customers, but they don’t know it. Digital content must meet machine-readable standards, which most websites don’t offer. If your site doesn’t meet AI standards, it can be overlooked or misunderstood.John Beyer, president and CEO of Realized Solutions, explained why his company built this service, saying the lack of visible warnings to business owners is precisely why the cost to the business is so easily overlooked.
The behaviors that pose risks are now well documented. In a 2026 analysis of Similarweb data, SparkToro found that fewer than one in three Google searches still end with a click to the open web, as users increasingly read answers directly from AI summaries and search features. The more often customers act on synthetic answers without visiting a company’s own site, the less chance a company has of noticing, let alone correcting, inaccurate descriptions.
Realized Solutions said the risks are greatest in sectors where trust and accuracy carry direct financial weight, such as finance, insurance and healthcare. In these areas, a single inaccurate detail, such as a misrepresentation of your services or outdated credentials, can turn off a prospect before the conversation even begins. This is because buyers often act on the AI brief without contacting the company.
The service is currently available to small and medium-sized businesses in the United States. Realized Solutions explains that information AI, like the web, takes advantage of change, so this work is ongoing rather than a one-time fix. It also cautions that the service cannot determine the output of a particular model, and that this effort supports a company’s existing marketing and does not replace it.
Learn more here claritynarrative.ai.
About Clarity Narrative
Clarity Narrative is a service that helps you accurately understand and represent your business across AI systems, search engines, and knowledge graphs. Transform your company’s existing content into structured, machine-readable information that defines what your business does and who it serves, so your models know rather than guess.
This service is provided by Realized Solutions, Inc., a managed IT, cybersecurity, AI, and software development company founded in 2003 and based in Southington, CT. Realized Solutions is SOC 2 Type II audited and named to the 2021 Inc. 5000.
contact address:
Contact person name: John Beyer
Company Name: Clarity Narrative
Company website: https://claritynarrative.ai
Contact email address: jbeyer@myrsi.com
Phone: (860) 410-0670
Location: Southington, Connecticut, United States, 06489
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/83d461db-bf7c-4f9a-a446-d86956d50a16.
