Healthcare technology leader earns top recognition for innovative approach
Towards remote care for chronic disease management
seattle, January 13, 2026 /PRNewswire/ — Brook.ai, which is making remote care an integral part of U.S. healthcare by extending continuity of care outside of traditional clinical settings, was recognized as one of Modern Healthcare’s Best in Businesses of 2025 for its innovative work in remote care. This prestigious program honors leading innovators who have played a central role in strengthening the entire healthcare ecosystem by driving efficiency, excellence and positive change.
Brook’s recognition highlights the company’s commitment and success in enabling the future of remote patient care by blending remote clinical teams and AI to provide continuous, always-on care. Brook’s commitment to quality, personalized care has created a culture of patient satisfaction and engagement, reflected in an unprecedented patient retention rate of 82%. These successes validate Brooke’s ability to drive positive health outcomes across all healthcare settings and in collaboration with multiple healthcare partners, including recent efforts with key healthcare partners to reduce congestive heart failure (CHF) readmissions by 90%. These successes are reflected in the company’s Net Promoter Score of 66, which far exceeds industry standards.
“Brook’s goal is to create, support, and sustain high-quality, high-value digital healthcare and remote care that meets the needs of all patients, wherever they are,” said Oren Nissum, CEO and co-founder of Brook.ai. “This recognition recognizes that we are transforming healthcare by blending human expertise and empathy with AI and technological innovation, extending the reach of healthcare providers into the home.”
Brook’s approach balances technology and humanity in healthcare by blending remote clinical teams and AI to extend provider reach into patients’ homes and provide continuous, always-on care.
The company’s platform features several key innovations.
- AI-powered medical assistants are trained on over 5 million patient conversations over 5 years to provide personalized recommendations, insights, and timely interventions
- An advanced triage system that connects patients with nurses and health coaches for precision care.
- Comprehensive educational resources and structured support programs to improve patient engagement and adherence
- Seamless integration with existing provider workflows creates new revenue streams and enhances existing ones without creating additional workload.
“We are proud to recognize this year’s Modern Healthcare Best in Business award winners,” said Dan Perez, president of Modern Healthcare. “These organizations exemplify the progress, creativity, and excellence that help move health care forward. Their innovative approaches and measurable impact are redefining what is possible in the delivery and operation of care. We salute the extraordinary achievements and enduring contributions of this year’s honorees.”
A complete list of winners is available in the January issue of Modern Healthcare magazine, and profiles of all winners are available online at ModernHealthcare.com/best-in-business-2025.
This is Brooke’s sixth award in the past year. The company recently won the Pinnacle Award for Business Innovation.
For information or questions regarding the Best in Business awards program, please contact:
MH Award
mhawards@modernhealthcare.com
About modern medicine
Modern Healthcare is the healthcare industry’s most trusted business news and information brand. Modern healthcare empowers healthcare leaders and influencers to make informed and timely business decisions. To learn more or subscribe, visit www.modernhealthcare.com/subscriptions..
About Brooke
Brook.ai is enabling the future of remote patient care with a unique service that blends remote clinical teams and AI to provide continuous, always-on care. Mr. Brooke enhances conventional medicine by combining intelligent data collection and analysis with the compassionate support of skilled medical professionals. This is shifting the paradigm from reactive, intermittent testing to proactive, ever-present, habitual care. For patients, this means their symptoms improve faster with instant access to their care team from the comfort of their home. Healthcare providers can extend care to patients’ homes without increasing clinician burden. Payers can then help members improve their long-term health, slow disease progression, and reduce costly hospitalization costs. Brook’s personal health assistant is part AI, part nurse system, trained on millions of patient conversations over the past six years to provide timely nudges, insights, and recommendations.
Winner of awards such as the Stevie Healthcare Technology Company of the Year, the 2024 and 2025 Digital Health Awards, and the Connected Digital Health Achievement Award, Brook.ai combines technology and human expertise to create better patient outcomes and ROI.
Learn more here brook eye.
Media contact:
Katlyn Nesvold, Chief Communications Officer at Brook
Knesvold@acmarketingpr.com
Source Brook.ai
