These new products are announced On Wednesday (November 11), Amazon Business includes the new Amazon Business Assistant, available at no additional charge.
“This assistant combines a deep understanding of Amazon purchasing with smart conversational support to provide organizations with instant, interactive, and easy-to-understand recommendations for using and configuring their Amazon Business accounts,” the release states.
Additionally, the Assistant recommends ways to make purchases more efficiently based on your purchase history and continues to learn over time by interacting with you and evaluating your feedback. Users can find Amazon Business Assistant by clicking the orange icon in the bottom right corner of their Amazon Business account page.
“When we identify opportunities to make purchases easier or more efficient, tools will appear on your account page and provide support based on your account settings,” the release adds.
In the coming weeks, Business Prime members in the U.S. will also gain access to Savings Insights, a new Amazon Business Analytics feature designed to reduce the time they spend understanding purchasing trends and finding savings, the release added.
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Additionally, the company said Amazon Business and Amazon Web Services (AWS) are partnering with Deloitte to roll out two new solutions designed to optimize purchasing and procurement operations for industrial businesses.
PYMNTS has written more about how small business (Small and medium-sized enterprises) are adopting tools powered by artificial intelligence (AI) to compete with larger companies.
“Today, individual founders, accountants, and operating managers turn to AI “From invoicing and bill reminders to recurring billing and AI-assisted tax calculations, small businesses are leveraging technology,” the June report said. once booked For large companies. ”
Some of these managers are Greg Schwartzfounder of Household.tva boutique marketing agency in Manhattan. Tired of manually creating invoices and tracking payments, Schwartz used an AI coding tool to create scripts that integrated with Household’s back office and automated the generation of invoices for each project the agency worked on.
“It used to take hours each week to create invoices and follow up with customers,” Schwartz told PYMNTS. “The natural language interfaces of these tools have turned what were previously full-fledged engineering lifts or third-party tools with limited customization into fully customized, advanced tools. automated It’s part of my business. In addition to that, it also contributes to cash flow. ”
