- Amazon’s internal sales guidelines indicate which industries could benefit most from generative AI.
- This indicates that Amazon expects nearly every industry and company to adopt some form of generative AI.
- The guidelines also show how Amazon wants to approach the generative AI space.
According to an internal document obtained by Insider, Amazon sees great potential in generative AI and sees nearly every industry adopting this nascent technology to improve work efficiency.
According to the documents, Amazon has identified nine broad industries that could benefit from the use of generative AI technology, from automotive and healthcare to retail and government.
“Generative AI applications span nearly every industry and every segment,” the document states.
This analysis is part of a 12-page internal document entitled “Generative AI Sales Playbook”. The document includes customer-facing email templates, sample conversation starters for different audiences, and, as Insider previously reported, tips on how to position yourself against competitors like OpenAI. contained.
“We have a large team innovating, experimenting and prototyping generative AI technology. AWS and Amazon have delivered meaningful innovations in AI and ML for decades. more than 100,000 customers are using AWS for their AI applications,” an Amazon spokesperson said. he said in an email to the insider.
The mainstream success of ChatGPT and other consumer apps has shown users how generative AI can improve search and productivity. Amazon’s analysis shows that companies can use generative AI for many more tasks, including drug discovery and development, misinformation governance and national security. The analysis cites Congressional Research Service, Hyundai, and Siemens as companies already leveraging generative AI.
The table below provides a complete list of industries, use cases, and company examples that Amazon mentions in its documentation.
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