The artificial intelligence (AI) market is expected to exceed $700 billion by 2030. AI has the ability to simulate and potentially exceed human creative thinking and problem-solving abilities, and it continues to expand into new territories every day.
Businesses can use AI applications to save time, enhance their content and campaigns, and improve customer experience. Here are the different types of AI apps that can help you run your ecommerce business.
Top AI Apps to Consider
E-commerce businesses are using various AI models to make their business more efficient. Here are some key categories of AI apps and some examples of useful apps with AI-powered features:
Chatbots
A chatbot is a computer program that interacts with users through text prompts. AI chatbots take this technology to a new level by using natural language processing (NLP) to understand a wide range of human languages and colloquialisms and generate text responses, allowing for more nuanced, contextual conversations.
For example, a conversational AI chatbot can answer e-commerce customers’ questions about product availability or shipping costs, even if the customer misspells the product name or phrases the question awkwardly.
By generating text that adapts to the user's language, AI chatbot apps enable e-commerce merchants to provide users with a personalized experience based on their preferences and past interactions. Here are some of the most popular new AI chatbot apps.
- Tidio. Tidio, an AI app with a user-friendly interface and monitoring tools, integrates with Shopify and offers plans starting at $29 per month or $290 per year.
- GoBot. Designed to help with customer support, Gobot is free for the first 5,000 engagements and customizes text prompts based on the user's language for a personalized shopping experience.
- Chatbot. Ochatbot is designed to understand a store's inventory within minutes and keep the data private, and offers paid plans starting at $29 per month, with a pro plan that includes advanced features like prompts for users who abandon their shopping cart.
Images and Videos
Generative AI tools allow you to create personalized content for your brand. For example, you can use AI apps to enhance your product images or create branded videos for YouTube. Here are some apps that use generative AI to enhance your content creation:
- Creator Kit. This image and video creation tool, which has free and pro plans (starting at $29 per month or $144 per year), uses generative AI to create videos with attractive templates and easy background replacement features.
- Minta Video. Minta Video uses AI to generate tailored video content for your brand for free (up to 5 videos per month) or for $35 per month (up to 70 videos per month).
- DALL-E 2. For 2 cents per high-resolution image (1024×1024 pixels), DALL-E 2 interprets simple text prompts to create photorealistic and abstract images in a variety of styles.
Virtual Assistant
Use AI assistants to schedule meetings, organize email accounts, manage bookkeeping tasks, and perform other tedious tasks of daily life. Automatic Speech Recognition (ASR) systems allow you to verbally dictate administrative tasks through your voice assistant.
Virtual assistants increase efficiency in detail-oriented tasks like data entry and project management, reducing human error and saving valuable time. Many e-commerce platforms now have built-in AI systems that act as virtual assistants. For example, Shopify has adopted various AI tools, including its newly introduced AI assistant Sidekick, to help manage its store. Other AI virtual assistant options include:
- Bringing back AI. The AI-driven app has a free basic service plan and a $12/month business plan that includes analytics and integrations to automate administrative tasks like calendar management and task prioritization.
- Bardeen AI. The app includes features to automate tasks like organizing emails, qualifying leads, and generating reports with its limited free plan or $10/month pro plan.
Product Recommendations
Use AI-powered apps to provide product recommendations to customers. These apps use conversational AI tools, such as natural language processing (NLP), to generate text prompts with recommendations to users based on historical data, such as a customer's search history and previous purchases. AI apps that make targeted recommendations can increase engagement with potential customers based on their interests and help them learn about your company at their own pace.
Here are some examples of AI-powered product recommendation apps:
- wise. The app, which costs between $9 and $49 per month, generates informed product recommendations, suggests product bundles at different points in the customer journey, and creates targeted messaging that can increase conversions.
- LimeSpot Personalizer. With services starting at $18 per month, LimeSpot Personalizer can integrate product recommendations on any page of your site and A/B test personalized content blocks on your site.
finance
Finance apps powered by machine learning can streamline invoicing, employee payments, and budgeting, making your day-to-day finances more productive, payment tracking, and real-time feedback. Try these two:
- File. This finance app has a standard plan starting at $7 per month and uses AI to track expenses and provide real-time analytics on your budget.
- Wally GPT. The free app provides users with AI-generated financial advice based on their budget and spending.
Transcription
Some AI apps can automatically transcribe spoken language into text or instantly translate spoken input. These tools increase your efficiency on the go. Use them to streamline transcribing interviews for blog posts or organize meeting notes.
Here are some examples of AI-powered apps that can assist with transcription:
- Transcy. The app, which offers a free version to Shopify merchants, uses AI to translate your e-commerce store into multiple languages depending on where you're selling online.
- Otter. This AI app offers a free basic plan that includes 300 hours of meeting transcriptions per month.
marketing
AI apps can enhance marketing efforts by processing real-time traffic data and insights into customer behavior. For example, AI apps can consolidate broad customer profiles into generalized AI avatars that can help determine the focus of marketing campaigns towards target users.
Two cutting edge apps in this space are:
- Glowtify: AI Marketing. Available for $50 per month, this AI-powered app is designed to improve your marketing efforts by generating complete campaigns with specific, actionable goals.
- in charge. With pricing plans starting at $29 per month, InCharge tracks and consolidates advertising data from various platforms and features creative analytics in a user-friendly interface, making it easy to adjust and improve your marketing efforts.
Frequently asked questions about AI apps
What are the best AI apps?
A wide range of high-quality AI apps are available on the Shopify App Store as well as other stores like Apple's App Store and Google Play Store. Some of the best AI-powered apps include Minta Video for video production, Wiser for product recommendations, and Gobot for 24/7 customer support.
Are there any free AI models available?
There are several free apps you can use to support your creativity and productivity: Ochatbot, for example, offers a free version of its AI chatbot service, and CreatorKit is a free app with features like image background removal and animated text styles.
What are the most popular AI apps?
Does Shopify offer any AI apps?
Yes, the Shopify App Store offers a wide range of AI apps for both iOS and Android users. Shopify merchants also have access to Magic, a suite of AI-enabled tools that can be applied to their stores.
