OVERLAND PARK, Kansas–(BUSINESS WIRE)–Netsmart, an industry-leading technology platform company with a suite of solutions and services for community-based providers, announced its participation in the National Council for Mental Wellbeing 2026 Conference (NatCon26), April 27-29 in Denver. Celebrating nearly 20 years of collaboration with the National Council, NetSmart is reinforcing its long-standing commitment to its mission of expanding access to quality mental health and substance use treatment, while strengthening the organization that supports millions of individuals and families across the country. Throughout the conference, NetSmart will showcase CareFabric’s latest advances in augmented intelligence (AI), automation, and revenue cycle management (RCM) innovations.® platform.
At NatCon26, Netsmart will host an AI Data Lab. In this lab, attendees will hear directly from client users and Netsmart leaders about real-world applications of AI across documentation, revenue cycle, and care delivery.
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“Bringing the behavioral health community together with a focus on expanding access, enhancing care, and sharing meaningful progress is what makes NatCon such an important event each year,” said Kevin Malott, senior vice president and managing director of human services at Netsmart. “Nearly 20 years after attending the conference, technology is advancing faster than ever, and providers are exploring how to apply it to meet growing demand and complexity. We look forward to sharing how our AI strategy, built as a foundational part of our platform, is driving real results for our clients by supporting clinicians and staff, streamlining operations, and improving outcomes.”
At NatCon26, Netsmart will host an AI Data Lab. In this lab, attendees will hear directly from client users and Netsmart leaders about real-world applications of AI across documentation, revenue cycle, and care delivery. Through seven technical talks, the AI Data Lab will demonstrate how these capabilities can be used within electronic health records (EHRs) to help reduce administrative burden and improve operational efficiency.
“Under HR1, entitlements are becoming one of the biggest sources of financial risk for human services providers,” said Erica Gregory, senior vice president and general manager of revenue cycle management at Netsmart. “With nearly 15 years of revenue cycle management leadership, our team has helped healthcare providers protect cash, reduce denials, and manage real-world payer and reimbursement complexities. Our AI and automation solutions are built to drive the right workflows to the right team at the right time, helping healthcare providers achieve real financial results while staying focused on care.”
Netsmart Meaningful AI strategies are designed to help reduce manual effort, support staff, and simplify reimbursement workflows. Attendees will have the opportunity to hear real-world examples of how our human services clients are using the Netsmart suite of AI and automation tools and learn about the latest advancements in the CareFabric platform in booth 901, including:
- alpha collector, with benny collector, AI and robotic process automation (RPA) solutions help collections staff process the right claims at the right time, reducing accounts receivable (AR), accelerating cash flow, and saving staff time. AlphaCollector completed over 8 million transactions in 2025, saving an estimated 410,000 hours.1
- Check alpha, with benny verification, An AI front-end revenue cycle solution helps your staff verify coverage and identify secondary and tertiary payers before filing a claim. This effect aims to advance towards smoother financial processes, higher first-pass rates, faster approvals, and more reliable revenue generation.
- Bells Document Assistant, Generative AI solutions that help clinicians create accurate and complete notes faster and reduce documentation time. Last year, users completed 7.2 million notes2reduce documentation time by up to 67%3.
- Bells Virtual Scribe, Ambient AI solutions that listen, transcribe, and draft notes in near real-time reduce administrative burden and support patient-centered care. Over 65,000 writing sessions completed last year4.
- bells quality coach, An AI solution that audits clinical documents and provides organizations with actionable insights to improve clinical record quality, compliance, and efficiency. Bells Quality Coach users completed 1.2 million audits last year5so your team can focus on improving outcomes and compliance.
- smart introductionAI-powered features within Referral Manager™Automate referral capture by capturing important details from , eFax, handwritten referrals, and PDFs, helping organizations streamline workflows and reduce manual errors. Users using Smart Referrals reduced referral processing time by 83%6.
Through an ongoing partnership with the National Council, Care Managers™ is the recommended care coordination solution for CCBHCs, helping organizations improve interoperability, activate data, and gain actionable insights through analytics. For the fifth consecutive year, Netsmart and the National Council will host the CCBHC Lounge, providing a dedicated space for attendees to connect with experts on partnerships, expansion grants and recertification, and reporting requirements and strategies to support CCBHC success.
Visitors are encouraged to attend sessions featuring over 100 Netsmart clients, partners, and experts, including:
- Resilient Care: Proactive Crisis Strategies for CCBHCs and Community Partners; Monday, April 27th 11am – Rob McDougall LMSWClinical Director of Emergency Services, Johnson County Mental Health Center. Cindy Gipson PhD, LPC-SAltaPointe’s Director of Crisis and Justice Services and Andrew Johns, Netsmart’s Director of Care Transitions, share strategies for enhancing mobile crisis response, supporting care in low-connectivity environments, and using near real-time data to improve emergency response and community partnerships.
- Leveraging AI: Enhance care, operations, and outcomes Monday, April 27, 2:15 p.m. – Liz Wirth, LSCSW, Deputy Director, Johnson County Mental Health Center. Amy Foster, PsyD, VOA Chief Program Officer, Northern Rockies. Compass Health Network’s Lauren Moyer, LSCSW, LCSW, VP of Clinical Innovation, along with Tom Herzog, COO, Netsmart Leader, and Julie Hiett, MSW, VP, and GM of Bells AI, behavioral health organizations Discuss how connected care and analytics are being used to enhance connected care and operations, streamline workflows, support quality, strengthen financial performance, and drive smarter decision-making.
Visit Netsmart’s Booth 901 or CCBHC Lounge 1201 to connect with industry experts, Netsmart clients and colleagues, and schedule a meeting to explore our suite of AI and automation solutions.
About Netsmart
Netsmart is a leading healthcare technology organization that enables healthcare providers to deliver value-based care to the individuals and communities they serve. The Netsmart CareFabric® platform serves as an integrated, connected framework of solutions and services for the human services, post-acute, payer and public sector communities. We work with clients and marketplace vendors to develop and deliver innovative technologies such as electronic health records (EHR), interoperability, analytics, augmented intelligence (AI), population health management, and telehealth solutions and services that help organizations transform the care they deliver. As a result, we have positively impacted the lives of more than 165 million people.
For more than 55 years, Netsmart has supported provider organizations in their efforts to improve the health and well-being of the communities they serve. For more information, please visit www.ntst.com, connect with us on LinkedIn, Facebook, or ×.
