All modern GPT models showed similar responses. Morsa Images/Getty Images
OpenAI on Monday announced its latest generative AI model, GPT-4o.
GPT-4o is available as a text-based chatbot on ChatGPT.
Business Insider tested GPT-4o's email composition capabilities and compared them to older models.
OpenAI's latest model, GPT-4o, is predicted to shake up multiple industries, but its email writing skills may need some work.
During a glitzy display on Monday, the company announced GPT-4o, the latest version of its generative AI model that is predicted to shake up multiple industries.
GPT-4o is already available as a chatbot on ChatGPT, which many employees use for boring text-based tasks. According to OpenAI's pricing page, free His ChatGPT users are using His GPT-3.5, but have limited access to a small number of responses from GPT-4o.
ChatGPT Plus membership costs $20 per month and includes features such as more answers from the faster GPT-4o model, access to GPT-4, and an image generator.
As someone who previously tried ChatGPT and was frustrated by its inability to create non-robot-like emails, I wanted to give GPT-4o a try and see if it could actually help me.
Use ChatGPT's “temporary chat” feature to prevent your chatbot from spitting out similar responses based on previous answers, and use three different email prompts to connect the three available versions of your chatbot ( GPT-3.5, GPT-4, and GPT-4o). If GPT-4o is better than previous versions. This is what I found.
Interview request
The latest model of ChatGPT returned the shortest answer to this prompt. business insider
This is one of the most common emails I send at work, so I've become an expert on how to structure it. I tried to get GPT to create these emails, but it doesn't work. The emails ChatGPT creates are always very long and ridiculously official-sounding. I am sending an e-mail to the King of England, not a letter with a quill and an inkwell.
We were hoping that GPT-4o would change its ways, but it's hard to teach an old chatbot new answers.
The prompt I gave is:
Can you write an email to the expert I'd like to interview about the history of generative AI models? I want my email to be short and friendly. Tell the experts I work for Business Insider.
GPT-4o returned the shortest draft, which I was grateful for. However, I found it odd that the chatbot wrote that it would be “honored” to interview the subject. For future interviewees, don't worry. I don't intend to make such a strong impression through email.
Older models provided longer answers. I found it interesting that these models constituted my fake sources and the topics I could discuss, and that they were topical.For example, the old GPT-4 modelThe fake interview will “highlight key milestones and future impact of generative AI technology,” it said.
GPT-4o's answer was not very detailed. They took the “short” part of my request seriously.
Winner: GPT-4o
Schedule a meeting
All three models gave satisfactory responses to this prompt. business insider
Sending a meeting email isn't particularly difficult, but it's easier to have someone (or something) write the email for you.
Second prompt:
You would like to schedule a virtual meeting with your boss to discuss an ongoing project. Could you write me an email asking me to put something on your calendar this month? You want your emails to be concise and conversational.
I was surprised to find that all three models constructed emails concisely and similarly. My simple and straightforward advice may have helped you.
The previous generation GPT-4 was interesting.At one point, they were asked to elaborate on the meeting agenda to help craft a better email. Still, all three models produced responses that would work well for someone trying to communicate with upper management.
Winner: 3-way tie
Cold emails about career opportunities
The answers were all long and similar. business insider
Cold email: Probably one of the scariest messages someone can send. As a final prompt, I asked her ChatGPT to take on an anxiety-inducing task for a persona I created (a financial advisor looking for a job at JPMorgan).
I'm a budding financial advisor looking for a new job. I would like to introduce myself to a representative at JP Morgan by cold email. Could you write this email for me and include details that would make me stand out?
In this example, I didn't add the brevity line, which caused all the models to produce a large number of responses that were too long. Interestingly, GPT-4o wrote the longest email at nearly 300 words. The other two were around 250.
All emails had a very similar structure. For example, all three lost the topic and thanked the email recipient for “considering my application.”
Both the GPT-4o and 3.5 models had the phrase “What sets me apart…” added to indicate that it excerpted my prompt.It was something I wanted to readThis is not an essay written by an adult job seeker, but an essay written by a junior high school student.
Winner: GPT-4
And the winner is…
ChatGPT, Tyler Lee/BI
ChatGPT becomes ChatGPT.
The bot has a distinctive voice and style, making it clear that a non-human is producing the text output requested by the user.
It's hard to imagine new models taking that sound off on paper, but that might change if they read text out loud, perhaps with a human voice, perhaps by a flirtatious voice assistant, as OpenAI recently demonstrated.
The text generation capabilities of each model were almost the same as mine. Older models sometimes gave answers that were more conversational and less robotic. So if you just want ChatGPT to compose your emails for you, it's probably not worth $20 a month.
However, if you want to avoid sending emails and generate cute cat images on your Amazon packaging to kill time at your desk, it might be time to pull out your wallet.
OpenAI did not immediately respond to a request for comment.
Axel Springer, Business Insider's parent company, has a global deal that allows OpenAI to train models based on its media brands' reporting.
Axel Springer, Business Insider's parent company, has a global deal that allows OpenAI to train models based on its media brands' reporting.
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