TCS BanNCS adds AI core to power banking innovation

Written by Vriti Goshi

Tata Consultancy Services (TCS) has introduced a new AI-focused core layer to the TCS BaNCS platform, taking a significant step in incorporating advanced artificial intelligence capabilities into its core banking, securities and wealth management systems.

The new product, called TCS BaNCS AI Compass, integrates machine learning, deep learning, generative AI, and pre-built intelligent agents into the existing BaNCS product suite. This upgrade is designed to help banks and financial institutions move beyond pilot AI deployments to scalable, managed, production-ready use cases.

The announcement comes as financial institutions are under pressure to improve operational efficiency and decision-making while addressing increased regulatory scrutiny of AI transparency, bias, and accountability. By focusing on explainable and traceable AI, TCS positions AI Compass as a tool for technology, risk, and compliance decision makers.

According to TCS, the platform's no-code, configurable interface allows teams to build, train, test, and deploy AI agents across multiple lines of business without extensive development efforts. The tool is designed to work across banking, securities services, and asset management, enabling financial institutions to consistently apply AI across the entire transaction lifecycle.

In banking, pre-built AI agents support use cases such as customer onboarding, credit underwriting, and multichannel query resolution. In securities services, AI engines can assist in areas that traditionally relied on manual review, such as predicting the tax treatment of payments, classifying dividends and interest, identifying missing data in corporate activities, and interpreting complex documents.

Jennifer Smith, Executive Vice President and Chief Technology Officer, Zions BancorporationHe said, “We see a strong vision for TCS BaNCS AI Compass and are encouraged by the ability to help TCS BaNCS users apply AI in practical ways to work more efficiently and manage risk more effectively.”

Governance and compliance are at the heart of AI Compass' design. The solution includes built-in guardrails such as audit logging, data lineage tracking, bias testing, and traceable workflows. These features are intended to help institutions meet corporate and regulatory standards while enabling users to understand how AI-driven decisions are generated.