reply [EXM, STAR: REY] We are pleased to announce that we have been recognized as such. Microsoft Frontier Partner Earn the Frontier Partner Badge by demonstrating advanced capabilities in delivering AI-first solutions within the Microsoft AI Cloud Partner Program Cloud & AI platform, AI business solution, security.
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This recognition reflects Reply’s capabilities across the Microsoft ecosystem, built through the work of professional companies that help organizations design, implement, and operate AI solutions on the Microsoft platform across real-world business scenarios, including Aim Reply, Business Elements Reply, Cluster Reply, Root16 Reply, Solidsoft Reply, Valorem Reply, WM Reply, and Zest Reply.
The Frontier Partner badge recognizes partners who demonstrate advanced AI-driven capabilities and meet stringent badge requirements at the time of certification. This accomplishment reflects Reply’s ability to use Microsoft technologies such as Microsoft Copilot, Microsoft AI, and Dynamics 365-driven capabilities to create a meaningful impact for customers and meet rigorous badge requirements at recognition.
This rating reflects Reply’s capabilities across the Microsoft ecosystem and is built through its professional company efforts. Aim Reply, Business Elements Reply, Cluster Reply, Root16 Reply, Solidsoft Reply, Valorem Reply, WM Reply, and Zest Reply – Supporting the design, implementation, and operation of enterprise organizations AI solutions on the Microsoft platform across real-world business scenarios.
As part of our work within the Microsoft ecosystem, Reply supports enterprise organizations with AI solutions designed to integrate with their existing technology environments and operate at scale. This includes initiatives such as:
- BPM LLP – Expanding Microsoft 365 Copilot Deployment Across Professional Services: Valorem Reply supported BPM LLP, a leading U.S. assurance, advisory, and accounting firm, in scaling Microsoft 365 Copilot from a 50-user pilot to 1,300 employees. This enabled widespread adoption through targeted training, change enablement, and secure data governance with Microsoft Purview, resulting in strong user uptake and improved operational efficiency.
- Danieli – A centralized generative AI platform for enterprise deployments: Danieli worked with Cluster Reply to help accelerate the adoption of Generative AI by building a centralized GenAI hub on Azure, enabling standardized development, governance, and deployment, while ensuring compliance across the organization, simplifying integration, and reducing time to market.
- Riverty – AI-enabled customer service: Cluster Reply collaborated with European fintech company Riverty to deliver an omnichannel customer service platform based on Microsoft Dynamics 365 and AI capabilities, unifying chat, email, and voice channels to improve efficiency, scalability, and customer experience across multiple European markets.
“This recognition reflects Reply’s long-term commitment to building practical, enterprise-ready AI solutions that create tangible value for our clients,” he said. Filippo Lisante, CTO of Reply. “By combining deep industry knowledge with strong engineering capabilities and Microsoft technology, we help organizations integrate AI into their core processes in a scalable and responsible way.”
This milestone strengthens Reply’s position as a trusted Microsoft partner capable of delivering enterprise-grade AI solutions at scale. By earning the Frontier Partner badge, Reply demonstrates the ability to guide organizations through every stage of their AI journey, from strategic planning and proof of concept to full-scale implementation and optimization. Customers can leverage Reply’s validated Microsoft expertise to more effectively implement AI solutions across their organizations and integrate AI solutions into existing platforms, workflows, and security frameworks.
Learn more about Reply’s projects and certifications on Microsoft technologies here: https://www.reply.com/en/reply-and-microsoft
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reply [EXM, STAR: REY, ISIN: IT0005282865] We specialize in designing and implementing solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting major industry groups operating in the communications and media, industry and services, banking, insurance, and government sectors in defining and developing business models that enable new paradigms in AI, cloud computing, digital media, and the Internet of Things. Reply services include consulting, system integration, and digital services. www.reply.com
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