Pilots into Infrastructure: What AI Leaders Expect in 2026 | Business News

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I'm sure you've wondered this too. What are the big things to expect from AI in 2026? Rather than simply confuse ourselves with wild guesses and flimsy assumptions, we spoke to a number of technology companies and AI executives in terms of how they see the universe lying before us as an open path waiting to be discovered and evolving over the next 12 months. They closely track utilities, infrastructure, enterprise coverage, voice as an AI driver, cybersecurity, and more. Their words…

HT's AI newsletter Neural Dispatch is a weekly guide to the rapidly evolving landscape of artificial intelligence. (HT)
HT's AI newsletter Neural Dispatch is a weekly guide to the rapidly evolving landscape of artificial intelligence. (HT)

India embarks on mission to bring technological impact

“As we move towards 2026, the Indian technology sector is entering a phase where it is not just about momentum but scale, accountability and results.

“The industry has built a strong foundation across AI, cloud, cybersecurity and digital platforms, supported by a rich talent pool and a mature ecosystem of startups, GCC and global companies. The next chapter is about translating capabilities into sustainable business and social impact.”

“AI adoption is becoming more vivid and grounded in real-world use cases. Businesses are asking clearer questions about productivity, resiliency, and reliability. They expect technology to be seamlessly integrated into core processes, rather than sitting on the edge as an experiment. This shift puts the onus on industry to design solutions that are secure, explainable, and consistent with long-term value creation.”

“India is well-positioned to lead this stage. Our strength lies in our combination of engineering depth and domain understanding with execution at scale. As an industry, our success in 2026 will depend on how well we collaborate across our ecosystem, invest in skills and apply technology with purpose. The opportunities ahead are significant to strengthen businesses, empower people and strengthen India's role as a trusted global technology partner.” — Dr. Sindhu Gangadharan, Head of SAP Customer Innovation Services, SAP Labs India, Chairman, Nasscom

AI data center infrastructure in India

“2025 was a turning point for India's data center and digital infrastructure landscape. AI-driven workloads redefined facility design, moving from traditional IT to GPU-intensive inference and real-time analytics that require higher power density, advanced cooling, and workload-aware operations.”

“Looking ahead to 2026, priorities are shifting. Energy and efficiency are becoming strategic differentiators. Power availability, sustainable sourcing and thermal management will increasingly determine where investment goes and who gains competitive advantage.”

“The evolution of talent is equally important. The industry now needs experts who can bridge physical infrastructure and digital intelligence and understand compute density, cooling, energy optimization, and workload orchestration as one integrated system rather than isolated domains.” — Suresh Rathod, President, CtrlS Data Center Colocation

AI goes beyond experimentation

“As we move towards 2026, AI will move beyond experimentation and into a stage of maturity. Over the next year, AI will become the backbone of enterprise architectures, reshape software lifecycle development, and redefine cloud usage. At the same time, enterprise systems are experiencing a fundamental shift to intelligent operations, technology sovereignty is emerging as a strategic priority, and organizations are being driven to build resilient interdependencies.” — Pascal Brier, Capgemini Chief Innovation Officer and Group Executive Board Member.

Conversational AI agent

“Last year marked a clear tipping point for voice technology, with voice AI moving beyond experimentation and into real-world adoption across creative workflows and enterprise use cases, from customer engagement and multilingual content to next-generation agent experiences. At Eleven Labs, this shift is reflected in the rapid growth of our voice actor marketplace. We now support more than 10,000 voices worldwide and provide creators and enterprises with the power to license high-quality, diverse AI. We are connecting with voice talent.”

“As we move toward 2026, the focus is shifting from standalone voice models to conversational agents that can create, understand, and act on audio, video, images, and text entirely within a single, continuous experience.

“Voice has already emerged as a natural interface for human-computer interaction, and the next stage will be defined by agents that understand context, access knowledge, integrate with real-world systems, and respond in ways that feel timely and intuitive. As voice quality continues to converge, differentiation will increasingly be achieved by providing seamless creation and frictionless interactions that allow these models to be truly used in real-world workflows.” — Eleven Lab, GTM, Carles Reyna

AI rewires how cyberattacks work

“In 2026, AI will move from being an attacker’s ‘helper’ to an autonomous force multiplier, fundamentally reshaping how cyberattacks work. Last year was filled with AI contributions to basic malicious activities such as social engineering, deepfakes, and business email compromise. While this will continue to serve as a baseline for threat actors, 2026 will see true AI It's going to be the year of attacks. Threat actors will shift to launching malicious campaigns primarily through vibes. “Coding – We're increasingly using AI as teachers or trainers to help with reconnaissance, but not because they don't know how to launch low-level attacks.''

“This reconnaissance allows attackers to gather critical information about their targets and create the specialized tools they need to scan and exploit. This adversary-AI synergy reduces learning time and propels automated construction of ultra-scale cyber operations to new heights.” — Grant Bourzikas – Cloudflare CSO

Cybersecurity threats and laws

“India's cybersecurity ecosystem is rapidly changing, with advanced persistent threats (APTs) evolving into highly targeted, stealth-driven campaigns leveraging AI automation and advanced social engineering. Additionally, enforcement of cyber laws, including the DPDPA, will increase and organizations will move beyond tick-box compliance to holistic security strategies by 2026.”

“With recent moves towards strategic cyber resilience solutions, enterprises are increasingly relying on deploying multi-layered, human-centric defenses that combine AI-powered threat detection, robust email and data protection, and governance frameworks that align with regulatory mandates.

“Organizations that do not prioritize proactive security measures, employee awareness, and adaptive technology may face significant operational challenges and reputational risks in an evolving digital environment.” — Bikramdeep Singh, India Country Manager, Proofpoint

AI adoption and pragmatism

“We expect Agentic AI to move from potential impact to measurable impact in 2026. Indian enterprises have moved beyond discussing the need for AI and are now focused on accelerating scale with speed and purpose. Agentic AI is emerging as a trusted digital teammate that can observe, decide, act and learn across the business fabric. From autonomous financial operations to conversational knowledge platforms, these intelligent Agents are driving reinvention beyond incremental profits.”

“The winners will be those who combine this power, trust and talent, embedding ethical frameworks and reskilling their workforce to work with AI. This is not just a technology trend, it is the foundation of a new era in which humans and machines work together to achieve more.” — Aditya Priyadarshan, AI MD and Lead, Accenture India

subtle changes along the way

“2025 confirms a simple truth: AI is no longer experimental. AI is fundamental to how organizations operate and compete. As we head into 2026, the focus will shift from simply deploying AI to leveraging it in ways that deliver measurable resiliency, efficiency, and customer outcomes. Leaders are not asking whether to use AI, but where they can create the most meaningful impact.

“At the same time, the cloud conversation is evolving, moving from ownership issues to governance issues. Who controls the data, how it is protected, and where it can be processed have become central concerns. This shift is why sovereign and distributed cloud capabilities are moving from niche requirements to mainstream priorities for both enterprises and governments.” — Faiz Shakir, MD, Vice President, India and ASEAN, Nutanix.

neural dispatch is a weekly guide to the rapidly evolving landscape of artificial intelligence. Each edition provides selected insights into breakthrough technologies, practical applications, and strategic influences that will shape our digital future.

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