- Palo Alto Networks CEO Nikesh Arora praises the strengths of generative AI in the cybersecurity space, telling CNBC’s Jim Cramer that the technology can maximize customer satisfaction and the company’s workflow efficiency. .
- Arora said generative AI can already complete a task in four hours that would normally take a team of six people two weeks.
Palo Alto Networks CEO Nikesh Arora praised generative artificial intelligence in the cybersecurity field Tuesday, saying the technology has the potential to maximize efficiency for customers and employees, according to CNBC. told Jim Cramer.
“I think this will bring enormous efficiency and customer satisfaction. [generative AI] “On one end, I think there’s clearly a huge opportunity in terms of making companies more efficient,” Arora said.
Arora said generative AI could allow the company to double in size within the next few years without scaling in proportion to the size of its workforce. Using AI models, Arora’s team was able to create his one marketing narrative for Palo Alto’s new product in record time. It usually takes him 6 people and he takes over 2 weeks to complete this task. Instead, generative AI was able to complete the project in her four hours.
But he also stressed that AI in general is nothing new for Palo Alto, and that the company has been using AI technology to solve cybersecurity problems for years.
Despite the productivity benefits of generative AI, Arora acknowledged its dangers and potential abuse by bad actors.
“We are generating malware, we are looking for ways to protect our customers from it, and we are using generative AI in our lab to generate new attack techniques and how we are generating antidotes and solutions. We are considering whether to offer it to our customers, so that we can prevent bad outcomes from AI,” he said.
One of the biggest concerns about generative AI is creating deepfakes (media that are digitally fabricated but appear genuine) to present a typically false narrative or spread misinformation. is the ability to Arora said that while society as a whole will undoubtedly have to fight deepfakes, she is confident that workarounds will be found eventually. For example, she has already heard discussions about people creating secure words to avoid being fooled by deepfakes and rogue AI, she said.
Palo Alto’s Tuesday earnings report showed the company’s total revenue up 24% year-over-year to $1.72 billion, just above consensus estimates.
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Disclaimer: CNBC Investing Club Charitable Trust owns shares of Palo Alto Networks.
