ChatGPT coming in 2022 (representative image)
Vienna:
A Vienna-based privacy campaign group plans to sue Austria's ChatGPT on Monday, alleging that its flagship AI tool “hallucinates” produces incorrect answers that its creator, OpenAI, cannot correct. announced.
NOYB (“Not Your Job”) said there is no way to guarantee that the program will provide accurate information. “ChatGPT continues to hallucinate, and not even OpenAI can stop it,” the group said in a statement.
The company has openly admitted that it cannot correct inaccurate information generated by its AI tools, and has not explained where the data comes from or what ChatGPT stores about individuals, the group said. said.
NOYB argued that such errors in information about individuals are unacceptable because EU law requires that personal data be accurate.
“If a system cannot produce accurate and transparent results, it cannot be used to generate data about individuals,” said NOYB's data protection lawyer Marche de Graaf.
“Technology must follow legal requirements, not the other way around.”
According to the group, ChatGPT “repeatedly provided false information about the date of birth of NOYB founder Max Schrems, instead of informing users that the necessary data was missing.”
According to NOYB, OpenAI denied Schrems' request to correct or erase the data, even though it was inaccurate, stating that it was not possible.
NOYB also “failed to respond appropriately” to his request for access to personal information, which was also a violation of EU law, and the company said it “does not even appear to be able to comply.” Ta.
The campaign group, which has emerged as a fierce critic of the tech giants since its creation in 2018, said it is calling on Austria's data protection authorities to investigate and impose fines to bring OpenAI into compliance with EU law. .
Launched in November 2022, ChatGPT sparked a frenzy among technology users dazzled by its ability to churn out essays, poems, and translations in just seconds.
But criticism of the technology has since led to legal action in some countries.
Italy temporarily blocked the program in March 2023, while French regulators launched an investigation after a series of complaints.
A European working group has also been established to improve coordination, but NOYB remains skeptical about authorities' efforts to regulate AI.
(Except for the headline, this story has not been edited by NDTV staff and is published from a syndicated feed.)
