YouAlberta is written by students for students.
Damian Lachacz (He/He) is a Career Peer Educator and final year double major in English and Film Studies. He stresses the importance of career resilience and getting the rest he needs in his advice sessions. He spends his free time watching niche movies and TV, writing reviews on Letterboxd, folding origami, reading the toughest mystery novels, and smashing his opponents in board games. I’m here.
Rapid advances in artificial intelligence (AI) have certainly caught the world’s attention in ways that allow us to complete tasks more efficiently. This was the case in November 2022 when his tech startup OpenAI released his AI chatbot ChatGPT for public testing. OpenAI’s product line continues with GPT-4, the latest state-of-the-art language software.
ChatGPT is a hot topic in the Career Center office and I was interested in participating in further research on chatbots. So I was tasked with ChatGPT writing a resume and cover his letter to see if I could apply for a Career Peer Educator position. Here’s how the chatbot responded to my request.
Test if ChatGPT can write resumes and cover letters
This test gave us a good idea of how ChatGPT AI would approach this task. The items listed in both answers are what employers typically want to see on these documents. However, it doesn’t go any further. Additionally, the request that the user provide the job they are applying for specifically indicates that some degree of targeting is performed. Targeting is a common but effective process that is widely used in career center client counseling sessions.
After seeing the program’s response, I provided the requested information. Chatbot sure covers She wrote a letter and a resume, but didn’t quite paste the landing.
A chatbot’s writing is noticeably devoid of distinctive personality. Your resume and cover letter are what employers introduce you to applicants and should make a good first impression. For prospective employees for positions that require a lot of written communication, it’s not advisable to cut corners on the application by using AI to draft documents. This is because the application is a writing sample, and people applying for communication-oriented positions don’t want their application to give the wrong impression. The user simply prompts ChatGPT to generate a template for her document in the application, and she will be able to fill it out herself so that students can make their voice heard.
AI chatbots cannot understand context, create detail or specificity, and may not be entirely factual unless prompted. ChatGPT can only output responses based on what it already knows in a language model or based on user input. Beyond just listing skills and attributes, job seekers should include how they achieved specific details from their past experience. These limitations can be circumvented by researching jobs and organizations, editing and proofreading your own writing, and meeting with a human career advisor.
There may be a way to use ChatGPT with other programs such as CoverQuick. It’s up to the individual to decide if it’s worth more than starting from scratch with a few ideas for content and format. Additionally, it can certainly be helpful for some students who struggle with writing if English is not their native language or are unfamiliar with formatting job applications.
The specific use of ChatGPT in professional settings remains an ethically gray area. In fact, Microsoft’s AI-powered Bing search engine refused to write a cover letter due to its own ethical concerns. That said, best practice is for the user to disclose when his AI was used in his work.
Potential adjustments to the job market
As the use of AI becomes more commonplace, it could change how we apply for jobs and how employers use AI in a more conscious and responsible way.
For job applications, employers can add an AI detection program along with an automated tracking system (ATS). Moreover, this could accelerate the complete elimination of cover letters. As a result, more emphasis will be placed on interviews, simulations, or other types of assessments to determine one’s competencies, soft skills, and technical skills.
Some employers are finding ways to use AI in more conscious and responsible ways to aid hiring. I attended a webinar hosted by Eric Sydell and Matt Goff for the US-based organization Modern Hire. They elaborated on the emergence of responsible use of AI and the return to quality of employment. This return is a response to the massive resignations that have affected the United States and other countries during the pandemic. Statistics show job turnover was below pre-pandemic levels, so the big resignations have not affected Canada to the same extent. Modern Hire believes that as more companies emerge from the fallout of the layoffs, they will shift their focus from hiring quantity to quality, ensuring that they stay with the organization longer. Modern Hire uses AI to analyze interview responses and determine quality candidates. Similarly, Canadian-born plum.io is a well-known evaluation program used to help Canadian organizations make hiring decisions.
Job seekers, employees, and employers all need to use AI responsibly if AI is to take hold. These are still uncharted technical waters and should be navigated with caution. An article found ChatGPT writing biased, sexist and racist performance reviews. Efficiency gains in these programs may be straightforward, but the human element of the job and ethical issues must be considered.
For more information about U of A Career Center, please visit our company page on LinkedIn.