MoveWorks, the leading AI assistant at Enterprise, has announced that it has been recognized in the 2025 Gartner® MagicQuadrant™, an artificial intelligence application for IT services management, named after the Challengers Quadrant.
MoveWorks AI Assistant offers a comprehensive enterprise-wide solution that enhances the way employees interact with the system by providing a highly intuitive conversation interface as the main user interface (UI). Advanced agent architectures interpret user contexts and dynamically adapt to provide tangible results through autonomous and extensible assistants.
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Gartner's perception of the IT Services Management category emphasizes that it is just one aspect of MoveWorks' functionality. MoveWorks AI Assistant drives change across the enterprise and empowers all members of the workforce. With its multifaceted proficiency, MoveWorks is uniquely positioned to effectively serve organizations by promoting efficiency, increasing productivity, enhancing employee experience, and promoting AI digital transformation. This is achieved through seamless integration with a wide range of enterprise applications and platforms.
“Companies are overwhelmed by different tools, making it difficult for employees to quickly access important information,” says Bhavin Shah, CEO of MoveWorks. “Our AI assistants integrate all enterprise systems into a single central interface, allowing employees to automate repetitive, everyday tasks, allowing them to focus on strategic initiatives that drive real value. The perceptions of Gartner reaffirm their commitment to revolutionizing workplace productivity through smart automation.”
Today, over 350 large companies and over 5 million employees rely on MoveWorks, including 10% of the Fortune 500. Customers include Unilever, Toyota, Siemens, Broadcom and CVS Health.
MoveWorks also recently announced that it is currently listed on the FedRamp Marketplace with a “process” status that has achieved the Federal Government Risk and Authorization Management Program (FEDRAMP®). With FedRamp setting up process designations, MoveWorks enables federal and governmental organizations to implement MoveWorks Govcloud, a professional environment designed for the needs of the US government, providing a secure, compliant employee support solution within a government-approved cloud environment.
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