By Aditya Soni and Yuvraj Malik
(Reuters) – An Indian research group backed by Microsoft and Infosys co-founder Nandan Nilekani has announced that a mobile assistant aimed at making information about government plans accessible in multiple languages will include a chatbot. It uses generative AI, the technology behind the sensation.
The Jugalbandi bot, named after a duet of two musicians riffing on each other, uses language models from government-backed AI4Bharat and artificial intelligence technology via Microsoft’s Azure OpenAI service.
The bot, which runs on the WhatsApp messaging service owned by Meta Platforms, can understand questions in 10 Indian languages, retrieve information normally written in English on government websites and relay it in the local language. increase.
Microsoft said the bot could help bridge the language barrier in India, where only 11% of the population of 1.4 billion speaks English, helping students win scholarships and farmers’ parents’ pensions. He gave an example of how the bot helped with the application.
However, there are some accuracy issues.
Like Google’s Bard and Microsoft’s Bing, Jugalbandi can offer convincing but fabricated answers. This is a tendency called hallucinations.
Jugalbandi’s application is also limited by a lack of data, as organizations often lack the bandwidth or expertise to build data pipelines to feed bots.
“These models can sometimes make errors.
He added that AI4Bharat is trying to solve such problems by soliciting feedback from organizations such as Gram Vaani, a Delhi-based social enterprise that works closely with farmers.
(Bengaluru-based reporter Yuvraj Malik, editor b)
