Microsoft has introduced Copilot Health, a new feature within the Copilot application that is powered by artificial intelligence (AI). It aggregates medical records, data from wearable devices, and user-provided health history to provide personalized recommendations. The service also connects to a real-time U.S. healthcare provider directory, allowing users to search for doctors based on specialty, location, language, and insurance coverage. The company emphasizes that the tool is not intended to “replace your doctor,” but rather to save you time.
The company becomes the latest tech giant to enter the medical AI market, joining Google, OpenAI (powered by ChatGPT Health), and Amazon, which launched a health AI voice assistant this week. Microsoft says its AI systems already process 50 million health-related queries every day, The Wall Street Journal reported.
Mustafa Suleiman, head of Microsoft’s AI division, said the company expects interest in Copilot to increase because of the new features, but that it ultimately plans to make it a paid service. It will also be gradually rolled out in the United States. Copilot Health will be integrated with data from more than 50,000 U.S. hospitals and healthcare providers, including test results.
However, the release has been met with skepticism from the medical community. Research published in natural medicine They found that after participants consulted the chatbot, it correctly identified the hypothetical state only one-third of the time. Only 43% were able to choose the appropriate next step, such as seeking emergency care or staying home.
Following the post-pandemic surge, the pharmaceutical market faces reduced demand and increased regulatory pressure. In this environment, the benefits of development speed and flexibility have become strategic, and artificial intelligence is emerging as a key tool for acceleration.
