BBC News, Yorkshire
BBCWith chatbot encounters becoming more and more common in our everyday lives, one MP became the first British politician to create an AI version of himself to interact with his constituents.
Labor's Mark Sewards worked with a startup AI company to create a virtual representation of himself so that he could use his voice to ask for help with local issues and policy queries.
A West Yorkshire representative said it “helps strengthen the relationship between the MP's office and the members we serve,” but some people question whether the step will be further cut between politicians and the public.
“The trust in them is getting worse and worse when it comes to the general public and how they talk about politicians,” says Dr Susan Oman, a senior lecturer in data, AI and society.
“As an MP, there's the risk that you're trying to be more efficient and exist for your components, but I feel like the knock-on effect is not heard much.”
Chatbots – computer programs that simulate two-way conversations with human users – have become more popular recently as businesses are looking for new ways to communicate.
Software can offer a variety of benefits, but there are concerns about privacy and data security, the lack of human interaction, and BOT's ability to solve problems.
Dr. Oman, a native of the University of Sheffield, says the increase in the use of AI within the public sector has caused some problems, especially for older generations.
“They may not notice that they are chatting with bots, and I think they often chat with real people,” she says.
“This can be a very disastrous experience and can add to the confusion.”
Leeds Southwest, 35, and Rep. Morley, said the technology will allow people to access “24/7” support “a year.”
Professor Victoria Honeyman, a lecturer in British politics, says MP chatbots could answer simple questions and free Seward's time to deal with complex casework.
“When using AI bots to answer simple messages, most people are relatively comfortable as they are in many of the different areas of our lives these days,” she says.
Leeds University Academic says chatbots can cause pain for people seeking help with complex issues.
“People may be talking about emotionally created issues and for those people it can cause more upsetting, even through bots, even easily,” she says.
“Chatbots are developed by humans, so like us, they can make mistakes, which can undermine people's confidence in their MP.”

While it may not be a perfect alternative to more traditional advice surgeries and knocking on doors during the campaign, Professor Honeyman says that could be a sign of the future.
“The world is changing. Not too long ago, the idea of sending an email to an MP was unprecedented,” she says.
“We need to see how it develops and it could work better with the adaptation.”
According to MP, the model was developed by a local company in Drighlington and is a “prototype” and will be adjusted as needed.
“We must embrace the opportunities represented by AI and the better ways to learn about it,” he says.
“I want something that really helps my constituents and the people I represent, and if we can create a model that works well without saying anything ridiculous, that's a way to go.”
He adds: “The only way to do this is to get involved by soaking your toes in the water.”

