Lex’s memo on mental health apps (“Mental Health Apps: AOK, Not AI”, June 5) highlights the dangers of using generative artificial intelligence instead of humans for treatment It is correct. As CEO of a leading digital mental health company, I would argue that AI has a role to play. However, this is nascent technology and cannot replace the role of professional practitioners.
We are definitely in a global mental health crisis. Remember the importance of building on proven models such as cognitive behavioral therapy. This requires real-time data from real people in real environments, not a substitute for long-term randomized controlled trial data.
AI can also enhance, expand, and enhance the work of professional practitioners by acting as co-pilots and taking over time-consuming but important administrative tasks such as case note writing and diary management. . Alternatively, peer-review user-generated content in collaboration with humans to provide a second eye when pre-moderating articles to ensure that all content is age-appropriate and safe. Make sure it’s what it is.
AI will be an invaluable asset for risk monitoring, helping detect journal entries related to self-harm and suicidal intent. Or track your progress on personal mental health goals that you’ve developed with a professional and make intelligent recommendations about when to start a task, read content, or seek one-on-one support. increase.
Finally, I agree that investors should exercise due diligence and should only invest in apps under the supervision of a responsible physician. Clinical, professional, and proven digital mental health providers adhere to the same do-no-harm code. Failure to invest in the evolution of mental health care by the right organizations will result in missed opportunities.
Tim Barker
chief executive officer
Kooth Digital Health, London W2, UK
