IFS is hosting IFS Connect, an event for customers and partners in the Middle East region, in Riyadh. Mehmood Khan, Managing Director for the Middle East and North Africa at IFS, shared his insights about the company and the event.
Q: Can you tell us more about IFS, including your services and customer base in this region?
A: IFS is a global company that provides AI-driven cloud enterprise software solutions customized for specific industries. The company continues to focus on solutions for aerospace and defense, energy operations and resources, construction and engineering, manufacturing, service industries and telecommunications. Our solutions improve user efficiency, help build and maintain assets, and manage customer service operations.
Q: What strategic initiatives does IFS have planned for Saudi Arabia? What are its regional expansion plans?
A: Saudi Arabia is an important market for IFS and we are committed to strengthening our relationships here. This is evidenced by the opening of a regional headquarters in Saudi Arabia. We understand the pillars of Vision 2030 and want to be an active part of the support system to help organizations achieve their goals by helping them further strengthen their digital transformation goals.
Q: I heard that IFS is organizing IFS Connect in Riyadh. Please outline the purpose of this event and what attendees can expect.
A: We are looking forward to IFS Connect in Riyadh. He expects more than 250 customers and partners to attend the event.
IFS Connect is a series of global conferences across all of our major markets focused solely on driving engagement with our customers and partners. This demonstrates our growth trajectory, technological innovation and customer value at a local level.
This event will highlight IFS' commitment to helping organizations solve productivity, predictability, and agility problems and “unlock business value with cloud and AI.” We come together to share experiences, best practices and insights while introducing new products. It also helps foster networking and collaboration within the IFS ecosystem.
One of the key takeaways from IFS Connect is the incredible amount of feedback from our customers on their challenges, priorities, and opportunities, which helps inform our product roadmap. The platform strengthens his IFS' commitment to customer success, innovation and continuous improvement, ultimately increasing value and enabling customers to effectively achieve their business goals.
Attendees can explore exhibition stands where they can experience first-hand IFS solutions such as IFS Cloud, IFS.ai, IFS ERP, IFS EAM, and IFS. assistant Interact with industry experts.
Q: What sectors and market segments is IFS involved in in Saudi Arabia? IFS Cloud and IFS.ai help customers achieve the “productivity, predictability, and agility” highlighted in this year’s theme. How can I do this?
A: IFS Cloud and IFS.ai are transforming operations in core industries by leveraging AI and integrated platforms to enhance productivity, predictability, and agility. His focus on customized AI solutions and efficient resource management underlines IFS' commitment to driving innovation and delivering value to customers.
IFS Cloud helps customers plan, manage, and optimize the availability of critical assets, service delivery, and employee productivity. This has a significant impact on how customers reduce complexity, cost, and risk.
AI is a key part of the transformation effort, and IFS.ai is at the heart of IFS' ERP, enterprise asset management, field service management, and IT service management solutions.
The event's theme focuses on unlocking business value with IFS Cloud and IFS.ai, highlighting how customers can improve productivity, predictability, and agility. Productivity and cost efficiency are inextricably linked across organizations, from people and assets to services across all industries.
Q: Sustainability is of paramount importance in various industries. How is IFS working with customers to support sustainability and net zero goals?
A: Our vision is deeply rooted in creating long-term sustainable value for our customers while driving transformation and outcomes through our technology. The company has three main pillars around his ESG efforts. These are, first, achieving excellence in business by proactively responding to regulations and industry standards and demonstrating a commitment to business practices; Then, we support our customers by providing tailored industry solutions. And finally, we believe in making a positive contribution not only to the company but also to society as a whole.
Our commitment is further underlined by the appointment of a Chief Sustainability Officer, a decision that highlights the importance of sustainability within our organization and communicates its importance to our customers and stakeholders. We also celebrate our customers through the IFS Change for Good Awards, recognizing and supporting the significant impact they make through sustainable practices.
