When it comes to AI and recruiting, 73% of HR professionals surveyed said they trust AI to recommend job candidates, according to a recent report from HireVue, an AI-powered recruiting platform. However, the same survey showed that workers are not sold on using AI for recruiting.
HireVue's 2024 Global Guide on AI in Recruiting, released on July 11, is available for download on the HireVue website. The guide includes survey data from 3,100 workers and 1,000 HR professionals in the U.S., U.K., and Australia. According to the report, 73% of HR professionals trust AI to recommend candidates, and 70% are currently using AI in some form or plan to use it within the next 12 months. Additionally, 66% of HR professionals have a more positive attitude toward using AI in the workplace than they did a year ago. In contrast, 75% of surveyed workers are opposed to AI making the final hiring decision, and 79% would like to know if their employer uses AI in the hiring process when applying for a job. Still, 49% of workers believe AI can help with issues of bias and unfair treatment in hiring.
Both HR professionals and employees seem equally comfortable with AI's role in menial, tedious tasks like automated responses for recruiters and resume building for job candidates. While HR professionals are largely in favor of increased efficiency throughout the hiring process, employees have concerns about AI's role as they move towards a final hiring decision, the HireVue report found.
More than two-thirds of HR professionals surveyed say they are excited about using AI in the workplace. HR professionals are comfortable using AI for tasks like writing emails and editing content. Here are the top three ways HR professionals surveyed are using AI in their recruiting efforts:
- 31% are using AI to communicate with candidates.
- 27% use AI to screen resumes.
- 27% are using AI for evaluation.
Nearly three in four workers recognize that AI in the workplace will have a significant impact on them over the next 20 years, but two in three believe AI is worse than humans at determining which applicants will work well with coworkers, and 50% say AI is worse than humans at identifying potential applicants who may not be a perfect fit for the job description.
