Gulf Development said the partnership is expected to improve operational efficiency for organizations across all industries in Thailand, including telecommunications, banking, insurance, healthcare and the public sector.
By leveraging advanced AI technology, the partnership aims to improve customer experience through intelligent automation, enhance contact center performance, improve employee productivity, and streamline business processes.
Gulf Edge will serve as the lead partner in Thailand and will be responsible for market development, customer engagement, solution implementation, ongoing service and long-term support.
Gulf Development explained that the partnership brings together the complementary strengths of both companies. Gulf Edge contributes expertise in digital infrastructure, data centers and cloud services in Thailand, as well as market development, service delivery and enterprise customer engagement capabilities.
Meanwhile, Kore.ai contributes to the world-proven enterprise agent AI platform, with strengths in seamless integration with enterprise systems, operating within a robust governance framework, and scalability for large-scale deployments.
Gulf Development said it believes this partnership will strengthen Gulf Edge’s position as a leading provider of enterprise cloud and AI solutions in Thailand, while enabling the company to seize new opportunities arising from the increasing adoption of AI across the sector.
It added that the partnership is in line with the company’s strategy to future-proof its business through investments in high-growth digital technologies, particularly cloud and AI, which the company believes are increasingly important for long-term competitiveness and operational efficiency.
It also said that the agreement strengthens its commitment to supporting Thailand’s transition to a digital economy by providing practical, enterprise-ready AI solutions that can create tangible business value.
