Before Guidewell DCMG implemented eClinicalWorks' Prisma AI service, it could take up to two days to admit a patient when the clinic was busy.
Why did it take so long? Guidewell operates in Florida, many of its patients are from out of state, and patient records are spread across various HIEs and other healthcare organizations. Obtaining the records, reading them, and entering summaries into Guidewell's own EHR was a tedious task.
Prisma AI and Sunoh AI Medical Scribe have dramatically changed the patient encounter for both patients and doctors. Prisma AI creates summaries of patient records that focus on a doctor's area of expertise, or the “good parts,” says Lalith Samaraweera, director of clinical informatics and business intelligence at Guidewell.
In addition to this, Samaraweera comments that he sees value in Sunoh AI generating clinical notes, and because Guidewell also operates in Puerto Rico, Sunoh AI's ability to translate between the many dialects of Spanish is also invaluable.
These eClinicalWorks modules were the first add-ons to gain popularity among Guidewell's physicians, according to Samaraweera. He advises innovators who want to bring AI to healthcare to carefully research where AI can help in the workplace and focus on driving the improvements it can bring. They must ensure that the data they train the AI on is trustworthy and that the AI can be integrated into the system.
He says the low cost of AI makes it well worth a try. Watch the video to find out more.
For more information about Guidewell DCMG, visit http://dc-fl.com/.
For more information about eClinicalWorks, please visit https://www.eclinicalworks.com/.
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