Ebix strengthens Risk Compliance Solutions (RCS) business with return of leadership, AI-driven modernization and expansion of risk management platform
atlanta, December 17, 2025 /PRNewswire/ — Ebix today announced a significant expansion of its Risk and Compliance Solutions (RCS) business, strengthening its leadership position in certificate tracking and compliance while accelerating AI-driven modernization and investments in a broader risk management portfolio.
As part of this expansion, Ebix has appointed Robert Rodriguez as Chief Technology Officer of RCS, Alison Shearer as Director of Sales, and Gwen Olvera as Director of Operations. Robert and Alison are industry veterans who returned to the Ebix family after serving in senior roles at competing platforms, and are familiar with the operational realities of enterprise clients and markets. Together, this leadership team brings decades of hands-on experience across technology, sales and delivery to position RCS for its next phase of growth.
The latest RCS platform introduces advanced document reading and extraction capabilities designed to eliminate manual data entry and enable direct verification in standard cases. Clients benefit from interactive AI-driven dashboards that answer natural language questions, highlight exceptions, and guide next steps in real-time. RCS extends beyond certificate tracking to exposure management and certificate issuance supported by open APIs that seamlessly integrate with procurement, ERP, and broker systems.
As part of this transformation, Ebix is also introducing EbixOne (ONE), an integrated AI assistant that brings conversational intelligence directly into RCS workflows. ONE allows clients to ask questions, check compliance status, trigger actions, and interact with risk data through a single, intuitive interface. Over time, ONE will expand to additional Ebix platforms to provide a consistent AI experience for clients across the company's product portfolio.
said Gagan Sethi, CEO of Ebix Technology. “Risk compliance and management is a key area for us, and certificate tracking remains a core product.”
Darren Joseph, Chief Operating Officer of Ebix, said: “Ebix has long set the pace for this industry, and this modernization puts us firmly back at the forefront.” “Equally important, the return of a respected industry leader to Ebix is a strong confirmation of where this business is heading.”
The risk compliance market has seen an increase in focused point solutions in recent years. Ebix's advantage lies in its scale and breadth. That is, a hybrid model that combines advanced technology with an experienced operating bench and a roadmap that spans certificate tracking, issuance, and capital commitments to continue investing through market cycles. The company also pursues ecosystem partnerships and evaluates acquisitions that accelerate time to value for customers.
Ebix is also preparing to expand RCS internationally in countries where industries such as construction, infrastructure and commercial real estate rely heavily on certificate tracking and third-party risk management. The platform's API-first and AI-driven architecture allows Ebix to localize regulatory requirements while maintaining a consistent global operating model.
What clients can expect from the upgraded RCS platform:
- AI-based document extraction and straight-through validation
- Interactive dashboard with natural language guidance and actions
- Expanded publishing, vendor management, and publishing capabilities
- Open API for integration with procurement, ERP, carriers, and intermediaries
- Program governance with defined SLAs and executive oversight
availability
Some features are available for early adopters, with broad rollout planned over the next two quarters, with simple usage-based pricing.
About Ebix RCS
Ebix risk compliance solutions help businesses reduce risk and administrative overhead through certificate tracking, vendor compliance operations, exposure insights, and issuance services. RCS combines the latest AI with an experienced delivery team to enable faster onboarding, fewer lapses, and cleaner audits across construction, real estate, logistics, and industrial markets. www.ebixrcs.com
About Ebix
Ebix operates an AI-driven, API-first digital marketplace that powers commerce across multiple industries around the world. The company's exchange and technology platforms span health insurance, life insurance, property and casualty insurance, and risk and compliance management. The Ebix ecosystem further expands with: fintech It covers health content, wellness solutions, travel and mobility distribution, as well as financing, guarantees, assets and wealth management. Collectively, these platforms provide mission-critical infrastructure for some of the world's most regulated and complex markets.
Through its Services division, Ebix provides industry-leading solutions in payments and foreign exchange (EbixCash), remittances, travel, education, insurance, and other operational areas. These businesses are supported by the well-established Ebix brand, which has a strong position in the market.
Ebix operates in 12 countries and serves customers in more than 40 countries, including insurers, brokers, agents, employers, advisors, banks, travel partners, and consumers. The company's integrated technology and services platform enables seamless transaction processing, distribution, management and customer engagement across the financial and insurance value chain. www.ebix.com
Contact information:
Alison Shearer
Sales manager
Ebix RCS
Email – allison.shearer@ebix.com
Source Evics Co., Ltd.
