Integration allows restaurants to seamlessly manage AI-powered voice ordering across digital channels
Austin, Texas, April 16, 2026 /PRNewswire/ — ConverseNow, a leading provider of voice AI technology for restaurants, and Deliverect, a global leader in order management solutions, today announced a strategic partnership and integration aimed at streamlining restaurant operations and accelerating the adoption of voice AI ordering.
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This integration allows restaurants to connect ConverseNow’s fully automated voice AI ordering platform directly to Deliverect’s integrated order management ecosystem. This allows phone and drive-thru voice orders to flow seamlessly alongside third-party delivery and first-party digital orders, improving operational efficiency, order accuracy, and the overall guest experience.
By combining Deliverect’s enterprise-grade order and delivery management infrastructure with ConverseNow’s enterprise-grade voice AI technology, restaurants can automate high-volume voice channels, drive consistent upsells, and reduce operational friction without disrupting existing workflows.
“Voice remains one of the highest-volume channels for restaurants, but it is often the most complex to operate,” said Vinay Shukla, CEO of ConverseNow. “Our partnership with Deliverect will enable restaurants to bring voice AI ordering into a unified order management environment. Together, we are helping brands increase revenue, optimize their workforce, and deploy AI in a practical and scalable way.”
This integration supports restaurants looking to modernize their operations in the following ways:
- Automate phone and drive-thru orders with enterprise-grade voice AI
- Seamlessly insert AI-generated orders into Deliverect’s order management platform
- Improve order accuracy and reduce missed calls
- Achieve measurable ROI through labor efficiency and consistent upsell performance
“As restaurants continue to digitize every aspect of their operations, integrating voice into their broader order management ecosystem is a natural next step,” said Justin Falciola, President, Americas, Derivact. “By partnering with ConverseNow, we are expanding the ways restaurants can capture and manage orders, helping operators simplify complexity and focus on delivering a great guest experience.”
This partnership reflects the industry’s growing demand for AI-powered automation that integrates cleanly with existing restaurant technology stacks. ConverseNow and Deliverect are setting a new standard for operational integration across channels by combining Voice AI-powered orders with centralized order management.
For more information about ConverseNow and its voice AI solutions, please visit www.conversenow.ai.
About ConverseNow
ConverseNow provides voice AI solutions powered by Gen-AI for restaurants to automate order-taking across high-volume voice channels such as phone and drive-thru. Deployed in thousands of locations, ConverseNow helps brands drive revenue, improve the guest experience, and optimize their workforce while delivering strong unit-level economics and scalable enterprise deployments.
About Deliveract
Deliverect is a global restaurant technology company that connects digital ordering channels directly to in-store operations, serving more than 95,000 restaurants worldwide. With an API-first platform and over 1,000 certified integrations, Deliverect streamlines digital ordering across takeout, delivery, catering, and in-store fulfillment. By leveraging AI-driven innovation, Deliverect enables restaurants to predict demand, recover lost revenue, and grow smarter and at scale. The company processes 30 million API calls every day, has processed more than 1 billion orders to date, and is trusted by many of the world’s largest and most innovative restaurant brands. For more information, please visit deliverect.com.
Media Contact: OIer Fano Dadebat. [email protected]
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