Not so long ago, a few mentions of AI and machine learning (ML) were enough to strike fear into the hearts of many.
To be fair, it’s not surprising, especially given the cultural references we’ve been given over the years.
But technologists these days are starting to realize that AI and ML are really good at automating arduous processes that we humans and businesses can’t even care about.
Should we really worry about automating our work via ML and AI?
Reasons to automate
Given the findings of a recent PwC report, there is still a significant amount of negative sentiment among the public when it comes to automation, with 60% believing it will take away their jobs (and , further concerns are raised when you start mentioning automation). AI elements). However, this is actually two questions he has rolled into one. Can it all be automated or can it be a complete end-to-end process.
There are multiple reasons for automation. Reproducibility, speed, parallelism, and elimination of operator error. These are all great reasons. Cloud computing has taken its evolution only recently, and now entire assets can be commissioned, configured, deployed and made available in minutes.
After all, whenever we see the field of computing take off, it seems to follow a similar curve of manual implementation. Then we often get into the UI to make things easier. Then into a script that does things manually (but repeatedly). Then we move on to a fully automated process and finally automating the quality gates around it.
In the last few years alone, we’ve seen automation spread from early automated builds and unit testing to security, UI testing, infrastructure, deployment, and even regulatory compliance. Not all of these areas of automation currently have AI in them, but I predict they will.
Of course, there is always the concern that if we have AI and automation, it will somehow “take our jobs”, but often the opposite is true (be careful). You are more likely to succeed and expand.
Unlock Value, Unlock Headspace
Unfortunately, some jobs quickly become obsolete as a result of automation. The World Economic Forum actually predicts he will have 85 million jobs. However, according to the same research, 97 million new roles will also be created.
Automation in the form of RPA2.0 (2.0 moniker because it leverages AI and ML) is an example of a technology that already does a lot of work that people really don’t want to do. Time-consuming chair rotations distract people from providing proper and personal service to their customers. There has also been a 58% increase in these types of intelligent automation programs during the pandemic, but ironically, we haven’t really seen a decrease in the number of roles required for these types of customer service jobs. did not.
Most of the time, automation seems to come only after solving the problem at hand and fully understanding that problem so that it can be turned into an automated process. Many companies have implemented a full continuous delivery lifecycle, but in most cases, between the chair and the keyboard is the person creating the artifacts to be delivered.
In reality, automation is just that, most of the time it’s not thinking or problem-solving. Indeed, as automation begins to incorporate more elements of AI and ML (particularly in the area of security and his RPA2.0), it is no longer just a set of mandatory steps, but at least in our area A human touch is still required. lifetime.
Don’t be afraid to grab the chance
In my opinion, AI-based automation will continue to free us from repetitive and monotonous tasks as the industry grows, giving us back the time we need to think more strategically, but be flexible and introduce new innovations along the way. Skills need to be learned. that too. It doesn’t do all the work after all. You have to model the system in which it works correctly.
Renowned economist and Bloomsbury disciple John Maynard Keynes once predicted that technological change would lead to greater productivity for all. In fact, he said, we would all be working 15 hours a week as a result. I don’t think we’ll see a technological breakthrough like this in my lifetime, but AI-based automation will give each of us the headspace we need to improve and optimize our work lives. I’m sure you can.
About the author
Jeff Watkins is the CPTO of xDesign. Specializing in the design and development of custom made mobile and he web apps, we provide complete custom he digital and mobile he app solutions. We are unafraid to do our best and push boundaries to help our clients achieve the best possible results. We are a team of ideaators, designers, developers, and data scientists working as a cohesive team to add incredible value to your projects. We work with you to understand your company and its clients so that we can offer you the best digital tools for your business. We innovate in design and new technology to ensure we are always on the cutting edge.For more information about xDesign, please visit www.xdesign.com.
Featured image: ©Siarhei
