“AR, apps that replace human interaction”: Bankim Chandra, Dotsquares CEO

Applications of AI


As a technology solutions company founded in 2002, Dotsquares CEO and founder Bankim Chandra took his bet very early on. Over the past few months, seeing how things have unfolded in artificial intelligence (AI), machine learning, and augmented reality (AR) has proven him right.

Bankim Chandra, CEO of Dotsquares. (Vishal Mathur/HT Photo)

Over the past 21 years, Dotsquares has developed everything. Apps for Blackberry phones (they were big guys back then), heavy use of Artificial Intelligence (AI) and Augmented Reality (AR), Microsoft Gold Partner, Salesforce Summit Partner, Adobe Bronze Partner, and more.

“We build on a variety of technologies that are popular in the world. One of our areas of focus has been around custom development,” Chandra said at HT Tech Week ahead of the 2023 edition of the London Tech Week Technology Showcase. said while talking to me.

He can’t yet name the automakers Dotsquares is working with because of contractual obligations, but the solution they’re working on is adding a fun, yet competitive element to the factory floor. And to “gamify” car manufacturing as a process.

“We have named this year the year of Kaizen with the Japanese efficiency principle Dot Square,” says Chandra. Dotsquares, a UK based company, has opened a new development center in Jaipur.

This is not only currently in partnership with Microsoft, Amazon, Adobe, Salesforce, Google, Shopify, etc., but is currently or already partnered with Fujitsu, Honda, Saint-Gobain and Just Eat, to name a few. .

“The cultural ethos we have at Dotsquares is how efficient programming tasks and communication channels are,” he says, adding: The tools you use are important when communicating with your clients. That’s where we feel Dotsquares is very different. ”

Was being based in the UK an advantage? Chandra believes so. “I personally feel that the connection between India and the UK is the best in the world, regardless of time zone, travel, weather or culture,” he says. “Of course, we also have customers in the US. It is a big time difference for the West Coast to cooperate with India. We are arranging the teams accordingly,” Chandra added.

Chandra, like most of us, is enthusiastic about the possibilities of generative AI, but remains cautious. Development and implementation need to be done very carefully, he says. He talks about how Dotsquares uses generative AI chatbots, using the example of an e-commerce transaction where a client requires short and long descriptions of a particular product on sale.

“With ChatGPT, I can type in the right keywords and let ChatGPT generate a short or long description. Once I ask the client for approval and make changes, I can do it much faster.” he says. It saves a lot of time.

Apple announced the new Apple Vision Pro augmented reality headset earlier this month. This will launch early next year, but could completely revolutionize his AR space for consumers. Apple has solved one of his AR’s biggest inconveniences by eliminating the need to hold the screen inches away from your eyes like you would on a smartphone.

The range of possibilities is incredibly wide. From work computer replacements, communication devices, live sports streaming, movie-watching to theater-like experiences, and even gaming devices, this advanced AR makes it all a little easier than usual.

“I think all these great technologies work better when there is a good connection. points out. He cites the example of the Internet of Things (IoT) being touted as the next big thing at his Gartner symposium he attended in Barcelona about seven years ago. “The projection is that in a few years we will be surrounded by billions of his IoT devices. I think connectivity has made them fade away,” he says.

Chandra hopes that new advances in AR will help e-medicine. E-medicine will allow doctors to assess patients in the same way they would in a physical presence, but virtually. However, there are certainly concerns that human interaction in society as a whole is decreasing due to the evolution of such realistic virtual technology.

“What you are seeing is the aspect of human interaction that, unfortunately, is declining. I am noticing more touches on the topic of different apps that are in use.Mental pressure and mental well-being are very necessary to work productively and it still remains in India. I am,” he says.

There are examples of how every industry is considering how to adopt AR and VR. The recent Indian Premier League cricket tournament is one such example, and Reliance Jio’s AR headset promises an immersive cricket match experience that makes viewers feel like they’re sitting in the stadium.

We asked Chandra if businesses are starting to demand additional use of AI or AR tools for solutions custom-built for them. At least in some cases, the answer is affirmative.

“We build a lot of digital platforms, the experience of which is very important to the user. And ML is also supported, and search results come up much faster.Sophisticated search is exactly what you’re looking for,” he says, though he can’t reveal more details about this upcoming product. .

“It’s definitely happening, and will happen more often, as we become more intelligent and powerful through the use of technology and different programming languages,” Chandra believes.



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