Copado’s Agentia™ embeds agents directly into the Agentforce software delivery lifecycle, laying the foundation for fully autonomous agents.
chicago, April 14, 2026 /PRNewswire/ — Copado, the leader in AI-powered DevOps for business applications, today announced Agentia™. It’s Salesforce’s first 360 delivery solution that embeds context-aware AI agents directly into the software delivery lifecycle, enabling teams to deploy faster with Agentforce while maintaining agent-era governance, testing, and control.
Over the past decade, DevOps has transformed software delivery through improved automation, pipelines, and collaboration. But new changes are afoot as AI agents begin to directly participate in delivery workflows, including generating code, running tests, diagnosing failures, and supporting releases. However, most AI tools operate outside of the delivery system, lack the context necessary to operate securely across the Salesforce environment, and do not provide audit trails or governance controls for corporate compliance.
Agentia addresses this gap by embedding lifecycle-aware agents directly into workflows, grounding them in the context of organization-specific metadata, pipelines, and customer-provided knowledge, and applying continuous, automated testing to ensure high-quality output. Teams can safely delegate time-consuming tasks like planning, coding, and documentation while maintaining complete visibility and control, allowing developers to focus on higher-value work.
Built on Copado’s existing DevOps foundation on Salesforce AgentExchange, Agentia enables agents to understand Salesforce metadata, dependencies, environments, pipelines, and test activities, empowering them to take meaningful, controlled actions throughout their lifecycle, rather than simply responding to prompts. And by moving beyond simple AI assistants to context-aware agents, Agentia is establishing the foundation for AgentOps, the next evolution of DevOps focused on managing and governing intelligent agents within enterprise systems.
“AI assistants are helpful, but they’re largely disconnected from the actual work being done within the delivery pipeline,” said Copado CEO Ted Elliott. “While many vendors are still experimenting with AI capabilities, Agentia brings managed agents directly into operational delivery workflows, putting Copado customers in the driver’s seat of the AgentOps revolution and providing them with the scale, speed, and trust they need to dominate the market today.”
As Agentia evolves, we will introduce deeper observability into both the delivery environment and the agents operating within it, allowing teams to monitor the health of their systems, detect issues early, and resolve them more autonomously.
“The shift from DevOps to AgentOps represents a major evolution in software delivery and requires a reinvention of the platform that powers software delivery,” said Rajit Joseph, chief product officer at Copado. “With Agentia, we are moving beyond simple assistants to a unified intelligence system co-created by specialized agents and humans within a single, managed lifecycle. By leveraging our unique context graph, we are providing the guardrails and deep metadata awareness needed to safely move development teams from manual processes to fully autonomous execution.”
Agentia is currently available through Copado and its global partner ecosystem in Agentia Advanced and Agentia Pro editions, marking the company’s first major step towards an AgentOps-enabled delivery model. The initial release introduces a set of features designed to bring intelligent agents directly into your Salesforce delivery workflows while maintaining enterprise-level governance and control.
- Agentia context hub: By combining metadata, dependencies, pipelines, and history with customer-provided knowledge such as documentation and policies, we create a contextual understanding of each Salesforce environment, helping agents understand and operate their real-world systems and organizations.
- Agentia agent: It provides specialized lifecycle-aware agents that are embedded at every stage of the workflow: planning, building, testing, releasing, and operating. They don’t just answer questions. They perform actions such as building plans specific to customer metadata, writing organization-aware code, generating and running tests designed for production readiness, identifying risks, and preparing releases with documentation.
- Orchestration agent: Acts as the user’s primary agent and coordinates activities among specialized agents. Manage multi-step workflows across your environment to ensure tasks are executed in sequence and in line with your organization’s policies and guardrails.
- Built-in governance: Apply policy-driven controls to all agent workflows, including automated testing, approval gates, full audit trails, and role-based access controls.
- Agentia Studio: Agentia Studio helps enterprises build trusted AI workflows and autonomous agents. Studio solves real-world problems that enterprises face today, such as identifying and resolving technical debt, surfacing delivery bottlenecks before they become incidents, and building custom Agentforce agents directly from your organization’s metadata and standards. By combining AI agents with structured workflow logic, approvals, and guardrails, teams can automate complex work without sacrificing predictability, control, and enterprise responsiveness.
“Instead of getting generic answers from AI, we get answers tailored to our Salesforce implementation. This is something we’ve never seen before.”
– Joe Howells, Principal Product Engineer, AXA Health
“The overall quality of our deployments with Agentia has improved with enhanced visibility, automated checks, and better synchronization between environments. Our team has become more productive. Developers now spend less time troubleshooting and more time focusing on actual feature development and innovation.”
– Erisera Troshupa, DevOps Engineer, L-founders
If you would like to learn more please visit: www.copado.com/agentia.
About copado
Copado is the leader in AI-powered DevOps and AgentOps for Salesforce and business applications. Backed by Insight Partners, SoftBank, IBM, Capgemini, and Salesforce Ventures, Copado helps organizations build, test, release, and operate software with speed, reliability, and governance. Copado is helping enterprises evolve from DevOps to AgentOps with the introduction of Agentia™, Copado’s solution for incorporating managed AI agents into the Salesforce delivery lifecycle. Powered by Org Intelligence™, Copado simplifies complexity and delivers clarity for your enterprise by unifying planning, building, testing, and releasing on Salesforce with built-in automation, visibility, and control. More than 1,750 global brands, including Coca-Cola, Medtronic, T-Mobile, and Volkswagen, use Copado to accelerate their digital transformation, releasing 20x more frequently, reducing downtime by 95%, testing 10x faster, and increasing productivity by 20%. For more information, please visit www.copado.com.
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