Katie Bavoso speaks with MK Tong, CEO of SotaTek USA, to find out why infrastructure, not AI models, is the real bottleneck to a company’s success.
In this episode of Channel Insider Partner POV, Katie Bavoso speaks with MK Tong, CEO of SotaTek USA, to find out why infrastructure, not AI models, is the real bottleneck to a company’s success.
As AI workloads become more complex, many organizations are rushing to implement them without rethinking their infrastructure strategy. Tong talks about where enterprises are having problems, how infrastructure as a service (IaaS) is evolving, and where MSPs can still create value in an increasingly automated ecosystem.
From SAP workloads to early AI wins, this conversation provides practical guidance for IT leaders, partners, and MSPs navigating the AI era.
Topic and timestamp:
00:00 – Intro + Channel Insider Newsletter Plug
00:37 – Meet Menken Tung, CEO of SotaTek USA
02:15 – What SotaTek does: Global IT Services, AI, Cloud, Engineering
03:15 – Ideal customer: size, industry, use case
05:09 – Leadership journey: Why Tung joined SotaTek
08:32 – Why infrastructure becomes more important in the AI era
13:54 – Common mistakes made by AI organizations
17:10 – Automation and control: Governance and visibility concerns
19:03 – How SotaTek securely modernizes infrastructure
21:10 – SotaTek ACE Platform Overview
23:36 – SAP workloads in IaaS: challenges and best practices
26:26 – What separates successful organizations from struggling organizations?
26:37 – Opportunities for MSPs in AI-driven infrastructure
30:45 – Start small: Align your AI wins with infrastructure
37:46 – Customer Success Stories: Real World Impact
44:08 – Click here to learn more about SotaTek
44:21 – Closing remarks + viewing location
Victoria Durgin is a communications professional with several years of experience creating corporate messaging and brand storytelling in IT channels and cloud marketplaces. We have also driven insightful thought leadership content on industry trends. She currently oversees Channel Insider’s editorial strategy, focused on providing channel viewers with the news and analysis they need to run their businesses around the world.
