Employees monitor real-time alerts at S1’s security management center in Suwon, Gyeonggi Province. Photo courtesy of Asia Today
February 11 (Asia Today) — South Korean security company S1 revealed its Suwon surveillance facility to the media for the first time since its founding, saying that its control center currently uses artificial intelligence to screen about 78% of the security alerts it receives.
The company says it receives an average of 2.5 million security signals each month. The AI system performs an initial assessment of whether an alert reflects an actual incident and automatically filters out routine or false alarms before a human operator makes a final decision.
Approximately 140 operators work 24 hours a day in three shifts at the centers in Suwon and Daegu, supervising sites across the country.
S1 started security monitoring services in 1981 and established the Suwon Control Center in 2002. The Suwon and Daegu facilities are connected by a dual backup system, so if one center goes down due to fire, earthquake, or other emergency, the other center can immediately take over operations.
A large video wall inside the center displays intrusion, fire, and abnormal signals from all over the country in real time. After automated screening, trained personnel will assess urgent cases and dispatch security staff if necessary.
The company’s unmanned security system sends alarms from sensors installed on doors and windows directly to a control center. The service, which began in the 1980s at a jewelry store in Myeong-dong, Seoul, has spread to financial institutions, businesses, and residential facilities.
S1 said it is upgrading its AI-based surveillance system with billions of historical records to improve threat classification. The operator reviews the AI-generated analysis and makes the final decision. The company describes this structure as a collaboration between humans and AI.
The company’s intelligent CCTV solutions, known as SVMS, can detect violence and break-ins in schools and identify safety risks such as lost helmets, smoke and flames in industrial settings. If signs of fire are detected, the system recommends actions such as contacting emergency services.
Industry observers say AI monitoring has the potential to reduce workload and improve response speed, but challenges remain in minimizing false positives and ensuring accountability.
S1 officials said the company plans to expand its use of AI throughout the monitoring process and introduce AI-based calling bots as part of that effort.
— Asia Today reported. Translation by UPI
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Korea original report: https://www.asiatoday.co.kr/kn/view.php?key=20260211010004115
