5 ways foldable devices bring better AI experiences to small businesses

Even if you recognize its potential to transform your business, it's natural to wonder what the future of artificial intelligence (AI) holds. The assumption is that using AI requires deploying highly complex applications and extensive training sessions for employees. And the assumption is that AI works the same whether you're using a desktop PC, a smartphone, or another device.

With the launch of the Samsung Galaxy Z Fold6 and Galaxy Z Flip6, small and medium-sized businesses can see the difference pairing them with Galaxy AI can make.¹ This is possible with devices that have innovative form factors.

Whether they choose the Galaxy Z Fold6, which unfolds into a larger display that lets them work in multiple windows at once, or open the compact and durable Galaxy Z Flip6, small businesses can hit the ground running with AI capabilities designed with their goals in mind, including:

1. Increased revenue and customer retention

To grow your business, you need to expand into new markets to acquire new customers and work hard to retain your existing ones. In either case, these customers may be accustomed to communicating in a language other than English, which has traditionally been a barrier for many small businesses.

The Galaxy Z Flip6 offers ways to overcome that issue while delivering a more engaging customer experience, such as with Galaxy AI Interpreter, which instantly translates into multiple languages ​​so customers feel heard.

The innovative design of the Galaxy Z Flip6 makes this AI functionality even more powerful: FlexMode, for example, allows translations to be displayed on both the FlexWindow and the main screen, supporting more natural conversations whether you're at a trade show, a client site, or in your own office.

With Galaxy AI-powered interpreter putting conversational fluency at your fingertips, Galaxy Z Flip6 can help you make a more compelling sales pitch or convince existing customers to renew their contract for another term.

The Galaxy Z Fold6 is just as effective at boosting your bottom line with features like Galaxy AI-powered Note Assist, a way to instantly summarize, organize and highlight everything you note down during client conversations so you know what to prioritize in terms of action items and follow-ups that could close your next deal.

2. Improving productivity through delegation of authority

At some point, you won't be able to handle all of your sales, marketing, and customer service issues on your own. A key part of growing your small business is learning how to hand off these tasks to other members of your team. But that doesn't mean you should be left in the dark about what's going on. In fact, you might need to offer on-the-spot guidance and advice to your staff, even if you're far away.

Powered by Galaxy AI, FlexWindow on Galaxy Z Flip6 makes it easy to spot urgent notifications and updates so you always stay up to date. Plus, it suggests ways to reply quickly based on your team members' needs. You can even open your device to send a message without interrupting what you're doing, like talking to a potential new customer.

If your leadership style is more hands-on, the Galaxy Z Fold6 unfolds into a larger screen for video conferencing and chat sessions while reviewing detailed documents like Excel or PowerPoint decks. And if your team has a question they can't resolve, features like Circle to Search with Google make it easy to get the answers you need by simply circling words, pictures, or other objects on the screen.

3. Create content that converts faster

You may not be as big as other businesses in your industry, but content is one of the best ways to compete with them. This includes using striking imagery on social media, posting video explainers that address common pain points, and posting storefront photos that attract more visitors. Wish you were a professionally trained content creator?

Luckily, Galaxy Z Flip6 comes with FlexCam powered by Galaxy AI to help you perfectly frame what you want to capture, then Photo Assist powered by Galaxy AI can help you further polish those creative assets before you use them.

Galaxy AI Photo Assist is also available on the Galaxy Z Fold6, meaning you can take advantage of the larger display to see more detail, fix imperfections, remove objects, enhance colors, and more. Other Galaxy AI tools, like Generative Edit, might make you think you've hired an outside agency to develop your marketing assets.

4. Increased access to new business ideas and best practices

You may have heard that AI applications need to be trained on huge datasets, called Large Language Models (LLMs), to provide insights. In reality, AI can do a lot more than just fine-tuning the insights it obtains on its own.

Think about all the meetings and events you might attend in a given month and all the ideas that might emerge from them. Transcript Assist, a feature of Galaxy AI on the Galaxy Z Fold6, can automatically transcribe and summarize your meetings. This way, you can capture the most important things without having to write anything down and put into action the best practices you discover.

You may also come across up-and-coming speakers speaking in another language at an in-person or virtual event. With Live Translate and Galaxy Buds3 Pro, you can learn valuable lessons from experts around the world.

5. Strengthening security to overcome common concerns about AI

Is AI safe? Can it be trusted? These are natural concerns with any game-changing technology, as are concerns that devices with AI built in will break or suffer data leaks.

Both the Galaxy Z Fold6 and Galaxy Z Flip6 benefit from Samsung Knox, which provides defense-level protection trusted by governments and large enterprises around the world. Knox protects at both the hardware and software levels, providing business-friendly AI that's safe from cyber threats. Meanwhile, programs like Galaxy Z Assurance ensure that the Galaxy Z Fold6 and Z Flip6 are covered for damage or defects with a screen replacement at a one-time discounted price. Samsung Care+ for Business goes even further, with flexible coverage options, hassle-free claims processing, and real-time visibility into the status of your device repairs.

The Galaxy Z Fold6 and Z Flip6 come with a host of additional features that make them the go-to devices for small businesses, including Microsoft integration, Google Meet live sharing, and the ability to store payment cards, digital IDs and more with Samsung Wallet.

In the meantime, AI innovations will continue to roll out, and using a foldable device may be the best way to experience it.

Find new ways to innovate, stay productive, and collaborate Samsung for BusinessSign up for a Samsung Business Account to get special offers, including quantity discounts. Galaxy Z Fold6 and Galaxy Z Flip6 today.

¹Samsung's Galaxy AI features will be available for free until the end of 2025 on supported Samsung Galaxy devices.