Why do so many AI pilots fail at banking, even though the technology itself works?
In this episode, Fintech News Network’s Vincent Fong speaks with Cynthia Siantar, head of investor relations and general manager for Singapore at DynaAI, about why banks often struggle to move from experimenting with AI to actually implementing it.
The conversation will consider:
- Why are AI pilots confined within large organizations?
- The build-versus-buy dilemma facing banks
- What separates banks that achieve measurable ROI from those that don’t?
- How one collection use case created a clear business case for AI
- Where agent AI and internal co-pilots could bring the most value next
One of the clearest takeaways from this discussion is simple. It means starting small, solving real pain points, and moving quickly once the first use case works.
If you work in banking, fintech, AI strategy, digital transformation, operations, or customer experience, this will help you understand what it actually takes to make AI work within your financial institution.
Features:
- Vincent Fong, Fintech News Network
- Cynthia Siantar, Head of Investor Relations and General Manager, DynaA Singapore
