What to expect in the next five years

AI For Business


In the first half of the 20th century, the concept of artificial intelligence was mostly relevant only to science fiction fans. In literature and cinema, androids, sentient machines, and other forms of AI have been at the heart of many of the highest standards of science fiction. big city To i robot. In the second half of the last century, scientists and engineers began working hard to make AI a reality.

A brief history of the impact of AI on society

At the 1956 Dartmouth Summer Research Project on Artificial Intelligence, co-organizer John McCarthy introduced the term artificial intelligence and helped foster an organized community of AI researchers.

In many cases, the AI ​​hype outweighed the actual capabilities researchers were able to create. But in his final three years of the 20th century, significant advances in AI began to shake society at large. When IBM’s Deep Blue defeated the reigning chess champion, chess master Gary Kasparov, the event marked a historic and singular defeat in chess history: the first time a computer had beaten a top player. But it also seemed to point to a breaking point. had been crossed. Thinking machines have left the realm of science fiction and entered the real world.

In the age of big data and the exponential growth of computing power according to Moore’s law, AI can sift through vast amounts of data and learn how to perform tasks previously only humans could perform. Now

The influence of this Machine Renaissance permeates society. Voice recognition devices like Alexa, recommendation engines like Netflix that suggest movies to watch next based on your viewing history, and discreet actions by self-driving cars and other self-driving vehicles. is symbolic. However, AI development over the next five years has the potential to bring about far greater societal changes than anything we’ve seen so far.

What impact will AI have on the future?

speed of life. The most tangible change that will be felt by many across society is the faster pace of engagement with large organizations. Organizations that regularly interact with large numbers of users, including businesses, government agencies, and non-profits, will be forced to incorporate AI into their decision-making processes and public and consumer-facing activities. AI will enable these organizations to make most decisions faster. As a result, we will all feel life accelerating.

End of privacy. Society will also have its ethical commitments tested by powerful AI systems, especially privacy. AI systems will probably know a lot more about each of us than we know ourselves. Our commitment to privacy protection has already been rigorously tested by emerging technologies over the last 50 years. As the cost of digging deep into our personal data has declined and more powerful algorithms capable of evaluating large amounts of data have become more prevalent, societies have come to respect privacy more through technology than as an ethical endeavor. You will probably find that it was a significant barrier.

Teaming humans and AI—involving humans in any process heavily influenced by artificial intelligence—is key to managing the resulting fear of AI permeating society.

AI law bush. The regulatory environment is expected to become even more complex for organizations using AI. All over the world, governments at all levels, from municipalities to nations and across borders, are now regulating the adoption of AI. In the United States alone, we can expect a thicket of AI laws to spread as cities, states, and federal departments begin drafting, enforcing, and enforcing new AI laws. As a result, the legal complexity of doing business will increase significantly over the next five years.

Teaming humans and AI. Rather than companies and governments using AI to replace human workers, much of society is using AI as an augmentation or goal of human intelligence and expertise. You would expect it to be used as a human partner. One of the influences of artificial intelligence’s birth as an idea in his 100-year-old science fiction story is that the genre’s tropes, primarily the dramatic portrayal of artificial intelligence as an existential threat to humans, have become a force in our lives. It is embedded deep in the group psychology. . Teaming humans and AI—involving humans in any process heavily influenced by artificial intelligence—is key to managing the resulting fear of AI permeating society.

Which industries will AI have the biggest impact?

  1. education. At every level of education, AI has the potential to transform. Students receive educational content and training tailored to their specific needs. AI also determines the optimal teaching strategy based on each student’s individual learning style. By 2028, the education system will be almost unrecognizable.
  2. health care. AI could become a standard tool for doctors and physician assistants in diagnostic work. Society should expect improved rates of accurate medical diagnoses. However, the sensitivity of patient data and the operational complexity of the laws that protect it can further complicate the health law environment and increase business costs.
  3. finance. By combining natural language processing and machine learning, banks and financial advisors, as well as advanced chatbots, are able to monitor typical interactions such as credit score monitoring, fraud detection, financial planning, insurance policy matters, and customer service. You will be able to effectively engage with your customers across a range of AI systems are also used to develop more complex and fast-executing investment strategies for large investors.
  4. law. The number of SMEs is expected to decline in the next five years, as small teams of 1-3 people will use AI systems to perform tasks that traditionally required 10-20 lawyers. You can do it faster and more cost effectively. With the right prompts, chatbots can already provide a basic outline of the applicable law and draft contract clause wording. Based on his AI development over the last few years, and assuming it continues rapidly, by 2028 the number of human lawyers in the US could be cut by more than 25% of her.
  5. Transportation facilities. In the near future, more self-driving cars will be in private and commercial use. From the cars that many of us drive to work, to the trucks that haul goods on highways, to the spacecraft that carry people and cargo to the moon, self-driving transportation is perhaps the first step in our human era. The most dramatic example. love.

Michael Bennett is director of education programs and a responsible artificial intelligence business leader at the Institute for Experiential Artificial Intelligence at Northeastern University in Boston. Previously, at the University of Illinois, he served as Director of the Discovery Partner Institute’s Student Immersion Learning Program. He holds a Juris Doctor degree from Harvard Law School.



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