Long-time customer renews contract for 3 years and expands with work assignment bot
Melville, NY, May 13, 2024–(BUSINESS WIRE)–Verint® (NASDAQ: VRNT)'s CX Automation Company™ today announced a $7 million, three-year agreement with a long-time leading insurance customer to deploy the Verint Open Platform in hybrid cloud mode to drive AI business outcomes. Did.
Insurers embraced Verint's vision to enable brands to power CX automation with an open platform that drives AI business outcomes. The deal includes the Verint Work Allocation Bot, which is part of Verint's specialized AI-powered bot team. Work Allocation Bot leverages AI models and behavioral data to ensure the right work is assigned to the right employee at the right time, increasing employee efficiency.
“This contract renewal and expansion of AI-powered bots is a testament to our differentiated open platform vision and ability to help brands enhance their CX automation at their own pace.” Verint goes to market said Dave Singer, global vice president of strategy. “Large enterprises appreciate the flexibility of hybrid cloud architectures that allow them to achieve AI business outcomes today without changing their current ecosystem.”
The agreement, signed in April, is part of Verint's fiscal first quarter roadmap and includes bundled and unbundled SaaS deployments over three years.
Visit the Verint Open Platform to learn more.
About Verint
verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands, including more than 80 of the Fortune 100 companies, use the Verint Open Platform and our AI-powered bot team to drive tangible AI business outcomes across their enterprises.
Verint, a CX Automation Company™, is proud to be certified as a Great Place To Work™®. For more information, please visit Verint.com.
This press release contains “forward-looking statements” including statements regarding Verint Systems Inc.'s expectations, projections, beliefs, opportunities, plans, strategies, beliefs and similar affecting statements. These forward-looking statements are not guarantees of future performance. and are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed or implied by the forward-looking statements. may be. For more information on these risk factors, please refer to our Annual Report on Form 10-K for the year ended January 31, 2024 and our other filings with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or actual We are under no obligation to provide reasons why your results may differ.
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