gist
- Salesforce Launches Slack GPT. Conversational AI for the job.
- The next generation of Slack. The platform is AI-enabled, with apps and much more work in the works.
- New Einstein GPTA new app allows customers to glean knowledge from their employees and trusted customer data.
Salesforce announced a partnership with OpenAI and the launch of Slack GPT, a new conversational AI for the workplace.
Slack GPT is an extension of Salesforce’s AI-powered customer relationship management (CRM) platform that leverages OpenAI’s GPT technology to bring natural language processing and conversation generation capabilities to the Slack platform. more efficiently and effectively.
Slack CEO Lidiane Jones said in a statement announcing the launch: “The true power of this technology is when AI can analyze and act on the most valuable data from a company’s most trusted resource – its internal knowledge.”
Jones calls Slack GPT “the conversational AI platform of the future,” and the technology will help organizations “make trusted customer data and key employee knowledge more readily available by making it more It helps us work smarter and make smarter decisions faster.”
Related article: Salesforce data debacle: Some public sites exposing sensitive information
What’s New in Salesforce Slack GPT
Marketers will find many useful features in the new technology, such as the ability to auto-generate copy and images for blogs, email campaigns, social, and ads and insert them directly into channels for team collaboration.
- Slack gets new native AI integration
AI capabilities are now integrated directly into the Slack user experience without the need for external tools or separate applications. As a native integration, AI is built into Slack’s core functionality. This includes AI-powered conversation summarization and writing assistance.
- AI-enabled platform for Slack
The recently launched Slack platform allows users to create no-code workflows that incorporate AI actions and simple prompts, making it easier for anyone to deploy AI automation. The user can also integrate Large Language Models (LLMs) from providers such as OpenAI and Anthropic, or choose her preferred LLM.
- New Einstein GPT Slack App
Salesforce will soon integrate insights from real-time customer data powered by Einstein GPT into Slack, enabling users to create personalized content using generative AI.
“Slack GPT provides intelligence across automation, shared knowledge, and conversations on Slack,” said a company official in a statement. “Most importantly, the AI can be customized to meet the company’s unique needs. Integrate the language model of your choice, build your own AI-powered no-code workflows, or easily integrate the AI into his Slack experience. I will introduce it to
