The new platform integrates agents, models, knowledge and data to ultimately realize AI's promises as a transformational force for business
Uniphore, a business AI company, launched Uniphore Business AI Cloud today. By combining the simplicity of consumer AI with enterprise security and scalability, it is a sovereign, configurable, secure platform that bridges the “AI split” between IT and business users.
AI technology rapidly rebuilds businesses, but it doesn't focus on deploying AI to ensure CIOs can scale safely across their organizations, while allowing enterprise users to intuitively access AI with the full power of enterprise data, integration and context. IT and business must be combined through a single AI platform to fulfill the promise of AI as a business transformational force.
Introducing the Business AI Cloud
Uniphore's Business AI Cloud powers agent enterprise with a full stack AI platform that spans data, knowledge, models and agents. Enterprise users can deploy AI agents and instantly deploy enterprise knowledge, while providing the foundation for CIOs to provide secure embedded AI applications trained with enterprise data.
- Data Layer: Zero-copy configurable data fabric to connect to any platform, application, or cloud – Query and prepare data that lives to eliminate migration and accelerate AI adoption.
- Knowledge layer: Built structured and contextual enterprise data into AI Ready Knowledge retrieval, allowing for unique SLM tweaks. Unleash persistent tweaks and deep, explainable insights across the domain.
- Model Layer: Open and interoperable with both closed and open source LLMs, allowing companies to apply guardrails and governance to their models, allowing them to tune and exchange models without reworking as technology evolves.
- Agent Layer: In addition to pre-built enterprise-grade agents and natural language agent builders, it also provides business process model and notation (BPMN)-based orchestration for deploying AI in real workflows such as sales, marketing, services, and HR.
Break through barriers to enterprise AI
Despite the slate of AI platforms and applications, adoption of AI in business still faces significant friction. Business AI Cloud was dedicated to addressing the four biggest blockers of enterprise AI adoption.
- Data Layer Bottleneck: Finding data that is organized, transformed and prepared for use by AI is still manual, time-consuming, fragmented, slowing down deployment and making AI difficult to scale.
- Data Sovereignty: Global enterprises require a unique architecture that traverses cloud, multi-cloud, or on-premises.
- I've cut off AI ownership between IT and business: You usually own AI infrastructure and strategy, but the AI experience requires you to sit with the business. Current AI platforms do not allow rapid adoption by business users.
- Rip-and Replace Requirements: Most AI platforms are not compatible with existing enterprise technology stacks and require significant changes to deploy.
“Most AI solutions today were built for consumers and researchers, not for businesses,” said Umesh Sachdev, CEO and co-founder of Uniphore. “Uniphore Business AI Cloud will change that. We've put together four important layers of the AI stack: data, knowledge, models, and agents. CIOs can now deploy AI at scale while maintaining ownership of AI governance while maintaining ownership of AI governance.”
Uniphore BusinessAI Cloud – Sovereign, synthetic and safe
As a configurable and secure AI platform for the enterprise, Unifor offers CIOs and business leaders three key features for rapid AI deployment and adoption.
- sovereignty: Uniphore supports cloud, multi-cloud, and on-premises deployment of Enterprise AI agents and apps. Our platform allows businesses to control their data, models and AI workflows. Unifor guarantees data and meets privacy, regulatory and governance requirements through a unique zero-copy architecture.
- Synthesis possibleUniphore integrates with existing enterprise technologies and data stacks to connect to AI data sources, models, or applications. This flexibility allows deployment without locking in to a particular vendor, model, or architecture.
- Safe: Unifore embeds AI-specific protection, including guardrails to control model behavior, observability, granular governance, and rapid adversarial defense, and embeds ongoing red teaming to ensure system resilience and compliance.
Business AI, simplification.
Uniphore bridges the gap between consumers and enterprise AI, providing the simplicity, personalization and ease of use that business users expect. Unlike consumer tools that lack enterprise context and control, or technical AI frameworks designed exclusively by developers, Uniphore's Business AI Cloud enhances both CIOs and business users by integrating agents, models, knowledge and data into a single configurable platform. This ease of use and strict balance unlocks the true promise of AI not only as a technical upgrade but also as a business transformation power.
Trusted by global companies
Uniphore is deployed in thousands of end-customer environments across all major industries. Leading global professional services companies also use the Business AI cloud to build custom models, deploy agents, automate enterprise workflows, and provide AI-powered customer and employee experience at scale.
“Uniphore builds an Agent AI Factory designed to quickly create, deploy and orchestra AI agents across your customer environment,” says Oscar Vergé, head of AI deployment at Konecta. “With the support of both the platform's agent builders, orchestration engines, and custom agents, we can agent each client's critical workflow, from customer service to back-office automation. This is not just an AI adoption, it's a real transformation at the enterprise scale.”
“For us, it wasn't about adding AI for AI,” said Rajesh Subramaniam, CEO of ResultsCX. “Beyond fragmented point solutions, we were going to move to a unified platform that supports domain-specific language models and coordinates both custom and pre-built AI agents. These agents, part of Unifore's agent layer, will help us rethink our customer's journey with more intelligence, speed and business impact.”
“Uniphore's agent application suite stands out not only for its corporate grade applicability, but also for how effectively it is possible to migrate to agent-based workflows.” “We've seen firsthand how their Marketing AI CDP moves our business forward by providing self-service access to data from our marketing team.”
Uniphore's Business AI Cloud will generally be available from July. For more information, please visit http://www.uniphore.com/.
Unlock Business AI at the AI Leadership Summit in London
Uniphore will highlight the Business AI Cloud at its exclusive AI Leadership Summit in London at 4pm on June 9th (8am PST, 11am EST).
Available via livestream, this closure event offers a rare opportunity to learn firsthand from executives and industry leaders about operating the next generation of enterprise AI.
What you're hoping for:
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Listen to how Konecta, KPMG and ResultsCX executives are expanding AI in real-world deployments.
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Get insights from Forrester AI analyst Rowan Curran on the rise of agent systems and business-enabled AI.
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Be the first to hear the major announcements from Uniphore CEO Umesh Sachdev, who will form the next chapter of Enterprise AI.
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Experience a live demo showing the latest innovations in agent-configurable AI.
Event registration URL: https://www.uniphore.com/events/unlocking-business-ai-a-leadership-summit-by-uniphore-webcast/
About Unifore
Uniphore is a business AI company. Our sovereign, configurable, and secure AI platform connects enterprise data and fine-tunes AI models to deploy agent AI across the enterprise. We can help all workers become more productive, help businesses grow faster, run smarter, and reduce costs. Trusted by over 1,500 companies worldwide, Uniphore is recognized by Deloitte Fast 500, providing AI promises as a transformational force for your business.
Find out more about Uniphore's Business AI Cloud and Enterprise AI Solutions at www.uniphore.com. Explore our blog or follow us on LinkedIn for insights, updates, and thought leadership.
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