UNC Health Pilots Secure, Internally Generated AI Tool for Teammates Using Microsoft Azure OpenAI Service

Applications of AI


The first AI-powered apps will be conversational bots hosted in a secure and governed internal environment. The bot answers questions specific to UNC Health, saving time and providing real-time recommendations and instructions to help deliver more efficient, patient-centered care in administrative use cases.


Chapel Hill, NC – UNC Health continues to embrace the transformative potential of artificial medicine.
Intelligence (AI) capabilities. Create a generative AI internal chatbot using Azure OpenAI Service.

The first AI-powered apps will be conversational bots hosted in a secure and governed internal environment. The bot
It answers questions specific to UNC Health and provides real-time savings recommendations and instructions.
Save time and deliver more efficient, patient-centered care for administrative use cases.

Such state-of-the-art technology has many potential applications. UNC Health’s top priority is streamlining.
Administrative day-to-day operations of care team members. Instead of spending time searching
UNC Health teammates can ask questions in a training library containing hundreds of “how-to” documents.
Ask questions with the help of a chatbot for quick access to reference materials and documentation.

“This is just one example of innovative ways we are using this technology to help our teammates spend more time.
I spend less time with patients and less time in front of the computer,” said David McSwain, Ph.D., Chief Medical Officer at UNC Health.
Information Officer and Pediatric Critical Care Physician at UNC Children’s Hospital.

This new tool is the latest example of how UNC Health is helping lead the nation in the use of generative AI.
An application to improve the care team experience. UNC Health is one of a group of selected health systems
We are participating nationally as early adopters of Generative AI through a program with Epic that leverages Microsoft capabilities.
Tools powered by Azure.

UNC Health will begin rolling out its internal chatbot tool to a small group of clinicians and physicians in June.
We are finalizing plans to make this software more widely available to our teammates later this year.

“We want to lead the country in safely applying this technology to benefit teams and patients,” Rakini said.
Ahmadi-Moosavi, chief analytics officer at UNC Health, said: “By partnering with Microsoft to develop the necessary functionality,
By leveraging UNC Health’s expertise and processes, you can reduce friction in your teammates’ specific work areas.
Ensure all information is protected. This tool is just the first step to take advantage of emerging AI.
Technology that transforms healthcare operations. “

The team expects to identify multiple other use cases during and especially after the test and pilot program.
Widespread release to teammates.

Brent Lamb, Senior Vice President and Chief Information Officer

“Our patients and care team remain at the heart of what we call Carolina Care,” he said. Brent Lamb, UNC
Senior Vice President and Chief Information Officer at Health. “However, by using this technology judiciously and safely,
We believe we can help improve the way healthcare is delivered throughout North Carolina and across the United States.
Country. “

David Rhew, M.D., Global Chief Medical Officer and Vice President of Worldwide Healthcare at Microsoft, added:
“Through the responsible integration of Azure OpenAI Service and other advanced technologies, our collaboration will
We work with UNC Health to improve the health and well-being of North Carolinians and others supported by UNC Health.
It’s helpful. “

About UNC Health

UNC Health is a state agency and affiliate of the University of North Carolina System.
It has 15 hospitals, 19 hospital campuses, over 900 clinics and clinical patient care programs.
UNC School of Medicine (SOM).

It exists to improve the health and well-being and advance education of the people of North Carolina and others we serve.
Mission of the University of North Carolina SOM. UNC Health has donated over $141 million to charity care.
Over $522 million over the past five years through FY22.We have had many visits to our hospital.
Awards and recognition are given for quality care, patient safety and the overall patient experience. For more information,
Visit unchealth.org.



Source link

Leave a Reply

Your email address will not be published. Required fields are marked *