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Melissa Doughty
Communication consultant, filmmaker and now AI designer Tiemal believes that artificial intelligence agents are the future of apps.
In 2017, Teemal began learning the practical use of AI and developed in-depth knowledge of the ever-expanding field.
He is one of the TT
Citizens gradually test how burgeoning technology can be applied in local settings.
His short A-Generated Film, Tulsi and Eulogy, were exhibited on TT TV (TTT) in June.
But his AI generation hasn't stopped in the film, but now he is actively developing AI agents that he wants to deploy to local governments and their institutions.
In a phone interview, Teemar said, “They are all under the umbrella of Open AI and Chat GPT.”
He said there have been recent upgrades to these AI platforms, allowing many AI assistants to be designed and built.
One was built to promote the legal field, and the other was built to be useful in the medical field.
“When you access an agent, you make recommendations based on what you request,” he said.
For those wondering exactly what an AI agent is, a Microsoft article from 2024 explains it best.
“An agent can work on specific tasks with you, from acting as a virtual project manager to handling more complex challenges, such as adjusting financial statements and closing books,” he said.
This article added that people should think of AI agents as new apps in the world with AI, and that these agents could run 24 hours a day.
Teemal and his team operate under the umbrella of TCT AI Technologies.
They created the TT Laws AI Assistant and the Trinbago Medicine AI Assistant.
He added an assistant and informed people to seek professional guidance from qualified lawyers and doctors.
Agents were also created for local governments, which helped responding agencies receive reports from the public.
He sees these benefits not only in private companies but also in government services.
But the whole advantage was that the agent was like a customer service agent that worked 24/7.
“You can visit us in the middle of the early morning, create a message for you based on natural language and send it to a specific WhatsApp number.
“One of the features of this is that it is multilingual. You can speak any language and you will convert it,” he said.
These also stimulated the voice and text, he added.
The small TCT team is working on Agent AI.
Agent AI is an artificial intelligent system that can achieve certain goals with limited supervision, the IBM website says.
This permeates all social classes, Teemar said.
He wants to build a regional team, and people from St. Vincent and Grenazin, Jamaica and St. Lucia are already involved.
These people represented governments and other agencies for TCT work.
“I think this will wipe out the Caribbean in the next six months to a year,” he said.
AI agents should not be confused with chatbots. He added that the difference was that AI agents were working on large-scale language models (LLM), and that they learned more when they interacted.
The company also established tourism assistants for the Tobago Parliament (THA).
Teemar said it offers suggestions to visitors working on a given budget.
When asked how his developers would address some of the AI issues, including misinformation, inaccuracies, Teemal said there are always mistakes.
“This is inevitable as we are pulling from such a wide range of data sources.
“More importantly, how we train these AI assistants is using very specific data,” he said.
Teemal wanted to make it very clear that AI agents are tools and not intended to replace human experts.
Access to the agent required a one-time sign-up with Open AI and Chat GPT.
The company can send a link or barcode, and individuals can click on it and then send it directly to the AI assistant.
“After that, you can talk to it or write it down and it will start doing what it was asked.”
This is the future of mobile technology, he said.
“This will be a new app or supplement app.
“Imagine every app that you think has an AI assistant that will perform these tasks or work.”
Teemal hopes that he and his team will become deployment agents, where businesses and agents will come to them for AI agents to supplement their work.
“You share the costs, but it's like hiring someone for under the minimum wage.
“They don't get stuck, sleep, need a bathroom break, take them to industrial courts, or their wife and husband will have an argument outside your business.
“This is a 'developer' who can do amazing things 24/7,” he said.
For him, this was just the tip of the iceberg.
These agents soon performed more and more tasks, and estimated that by the end of the year, more than 1,000 agents would be deployed to businesses across the country.
However, Teemal believes that AI agents could also be a better governance tool.
“I want to be able to report crimes safely and quickly to the public, so I developed an assistant that combines 482-Gary, the TTPS app and online reports all in one.”
He added that all MPs can obtain AI assistants that members can report directly.
This allows MPs to collect data and have a database, but people can also hold representatives accountable, Teemal said.
