The future of AI at Airbnb

AI For Business


skiff take

In a revenue-dominant week, headlines about Airbnb’s AI future and IHG’s CEO succession led the travel industry discussion.

— Skift

Airbnb’s announcement that it will, in a sense, return to its roots to improve the experience of shared spaces is overshadowed by the CEO’s claims that artificial intelligence will fundamentally change the service over the next year. Conversations about AI are part of nearly every earnings call this week, and I had to wonder if the company would soon be left behind if it didn’t. Keep track of all things AI and travel related with our weekly AI newsletter.

Review of the week

Airbnb CEO Interview: How AI is radically changing the company

AI-driven Airbnb is coming, so check out the launch trajectory from late this year to mid-2020. Chesky promises it will be a completely different service by next year.

more: What will Airbnb launch beyond its core travel?

IHG CEO Keith Barr resigns

Under Barr, IHG shrugged off years of brand cobwebs and expanded its portfolio. Like Barr, Maalouf brings years of brand experience to the CEO role.

more: Explains all of IHG’s 17 hotel brands

Saber is cutting 15% of its workforce

Big tech companies around the world are cutting headcount, and now it’s Saber’s turn. This could also be a result of the permanent changes in the travel industry post-pandemic and Saber’s efforts to keep up.

After Sonder, Vacasa receives delisting notice from Nasdaq

Like Sonder, Vacasa is another example of a company that went public too quickly through a special purpose acquisition company (SPAC) merger.

Marriott to include resort fees in total price

We wish hotel companies and online travel agencies were as innovative in offering the personalization they advertised as inventing extra charges that customers struggle to avoid.

TripAdvisor CEO’s New Strategy Gets Attention

For football or soccer, choose Sport/Analog. You may need a new coach to gain momentum. Under a new CEO, TripAdvisor is making significant changes to its core product.

Lufthansa sees record summer sales thanks to capacity restrictions

Frankfurt is doing well. Europe’s largest network his carrier, the Lufthansa Group, sees all the ingredients in place to significantly improve its operating profit this year.

Rising prices see travelers change summer travel plans: study

Survey data on summer travel planning and booking suggests that so-called revenge spending from savings during the pandemic may be declining as consumers are less keen to indulge in luxury vacations. increase.

Booking Holdings believes next-generation AI will drive connected travel forward

The changes that the next wave of artificial intelligence might bring are not coming soon. Booking Holdings has time to act to maintain its current position in online travel.

chart of the week

The Skit Research report, Business Travelers: A Multinational Survey, aims to explore new ways of working and attitudes toward business travel among business travelers in an evolving environment in the wake of the pandemic.

listen now

What is Alan Joyce’s legacy at Qantas? Edward Russell and Jay Shabbat discuss Joyce’s legacy and the challenges facing incoming CEO Vanessa Hudson.



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