More than half of U.S. employees use artificial intelligence in their work, and U.S. companies’ use of AI soared significantly in the second quarter, according to the latest Gallup poll.
A survey released Tuesday found that 52% of U.S. employees now say they use AI at least a few times a year, up from 27% two years ago. This is the first time a Gallup poll has found that more than half of U.S. employees report using AI.
Research shows that the most common use of these models is to help employees draft, revise, and find information.
51% report using AI for writing and editing, 49% for search or research, and 39% for general assistance or problem solving.
One-third of employees use AI in their job roles at least several times a week, and 15% use it daily. People who use AI tools frequently are more likely to use chatbots for all tasks.
Almost half (47%) of survey respondents reported that their organizations are integrating AI tools to improve productivity, efficiency, and quality, up from 41% in the previous quarter. 20% of those surveyed do not know whether their organization has implemented AI technology.
The study found that AI is having a significant impact on respondents’ productivity. Employees who use AI to assist with coding, automate processes, and create materials and presentations rate AI’s capabilities in their work the most, with more than three-quarters of respondents viewing the impact of AI in these areas as somewhat or very positive.
The study also found that AI-assisted productivity increases as employees use AI for more tasks. 45% of people who use AI for one or more tasks report that AI has had a somewhat or very positive impact on their personal productivity. However, among employees who use AI for seven or more purposes, 90% report a positive impact on productivity.
The findings come as Americans say they are becoming increasingly skeptical about the impact of AI. a Pew Research Center poll A February survey found that 31% of respondents expect AI to have a negative impact on individuals over the next 20 years, and 40% expect it to have a negative impact on society as a whole. Adults under 30 were more likely to agree that increased use of AI would have a negative impact.
Americans’ concerns also extended to government regulation of AI. The same poll found that two-thirds of Americans have little confidence in the U.S. government to effectively regulate AI, an increase of 5 percentage points since the last survey in 2024. Respondents also don’t trust U.S. companies, with nearly six in 10 adults surveyed saying they don’t have confidence in companies’ ability to develop and use tools responsibly.
