November 24, 2025 — Siemens Healthineers launches artificial intelligence-enabled services to help healthcare providers address challenges ranging from hands-on image interpretation to complex scenario planning across healthcare environments. The company’s new suite of radiology services1 is designed to span the imaging chain from scheduling to image generation to reporting. It bundles existing services with new services, such as an AI enablement service that can provide radiologists with custom-built summaries of clinically relevant observations, saving them time annotating images and creating reports. In addition, the company is enhancing its advisory services with artificial intelligence (AI) to simulate complex scenarios and recommend operational improvements for hospital departments and other healthcare providers.2
The new products will be announced at the 2025 Radiological Society of North America Conference in Chicago.
Increasing demand for diagnostic imaging and a shortage of specialists is putting increased pressure on existing staff, and patients are waiting longer for appointments and results. To ease the burden on radiology teams and help them work more efficiently, the new vendor-neutral suite of services is designed to comprehensively support radiologists by taking over some of the more routine processes. In this way, the impact of staff shortages can be reduced and burnout among radiologists can be reduced. A pilot project shows that using a new AI-enabled solution, radiologists can annotate chest CT images up to 25% faster, significantly reducing cognitive load.3 The clinical accuracy of the results remained at the same high level.4
“It’s very similar to having a resident draft a case; the heavy lifting is already done when they open the case. This allows them to move through the case more efficiently and reduces their cognitive load,” says William Bowman, MD, a radiologist at MetroHealth System, a nonprofit public health system in Cleveland. He is already testing AI services with his team.
The new AI-enabled service is a key component of Siemens Healthineers’ suite of radiology services, which also includes existing services for remote scanning and reading. This allows customers to receive support from medical technology radiologists during magnetic resonance imaging image acquisition through remote scanning services. If you need help writing your final report, you can also tap into outside expertise through a remote reading service performed by licensed radiologists from Siemens Healthineers external partner organizations. In this way, radiology departments will be able to better address staff shortages and organize shifts more flexibly, while maintaining the standard of care for patients. Siemens Healthineers is already working on complementary load balancing and scheduling services to match patients and staff to the right scanner at the right time and drive more efficient workflows.
Joanne Seabra, Head of Enterprise Services at Siemens Healthineers, said: “Working with our clinical partners, we at Siemens Healthineers have identified steps in the radiology process that can effectively reduce the burden by automating or outsourcing routine tasks.” “We look forward to supporting radiology teams with this suite of services so they can focus on providing the best possible care to their patients.”
Complementing advisory services with artificial intelligence
In addition to introducing new radiology services, Siemens Healthineers is expanding its advisory services to include the use of artificial intelligence. ActExcell Operational Twin combines predictive simulation and expert guidance to help customers improve operational performance. Based on customer-specific data, our in-house supercomputer simulates future scenarios to identify the most effective improvements and the path to get there. Answering these questions is never easy given the complex interplay of staff planning, facility design, layout, and patient schedules, to name a few factors. AI agents are designed to achieve specific goals, such as reducing patient wait times and the time patients spend in the exam room. Through ActExcell Operational Twin, the company’s advisors can suggest data-driven improvements, explain why certain strategies are desirable, and provide a robust simulation environment before adopting countermeasures in a real-world environment.
For more information about Siemens Healthineers Radiology Services, please visit www.siemens-healthineers.com/en-us/services/value-partnerships/radiology-services.
- The Siemens Healthineers Radiology services referenced herein may not be commercially available in all countries. Remote reading is currently not available in the United States. Scheduling and load balancing services are still under development. Future availability cannot be guaranteed.
- ActExcell Operational Twin is not commercially available in all countries. Availability of the Service is not guaranteed in countries where the Service is not sold due to regulatory or other reasons. For more information, please contact your local Siemens Healthineers organization.
- In a pilot study, radiologists’ perceived cognitive load decreased by at least 16%.
- Statements made by Siemens Healthineers customers herein are based on results achieved in the customer’s own environment. Because there is no “typical” hospital or laboratory, and there are many variables (hospital size, sample mix, case mix, level of IT and automation implementation, etc.), there is no guarantee that other customers will be able to achieve the same results.
