“We can build more complex automation with less time,” says Aharon Chernin, CEO of Rewst. “It'll troubleshoot faster, reduce the time to wrestlech with code, and provide more time to deliver value.”
On Wednesday, Rewst announced an expansion of its AI-powered automation platform headlined by Intelligent Assistant RoboreWsty, hosted by the launch of a new Model Context Protocol (MCP) server. Both innovations aim to transform the way MSPs create, manage and measure automation, and to “transition the role of AI from passive advisors to active operators.”
Introduced in 2024 with automated documentation capabilities, RovoreWsty has matured into a co-pilot embedded deep within the entire Rewst platform. With new tools that interpret natural language, assist with logic and provide real-time insights, RoboreWsty allows MSPs to build and manage automation faster and more intuitively than ever before.
“Our initial thoughts on AI at Rewst were really focused on intelligent workflows,” Rewst CEO Aharon Chernin told CRN. “But what we're working on now is an intelligent platform. Robo-Sty is a much bigger role to not only support workflows, but to build them proactively, troubleshoot them, and guide users at every step.”
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New features include building workflows by instantly generating end-to-end automation from natural language prompts. Real-time help on writing and debugging Jinja expressions. Log analysis and troubleshooting recommendations when workflow fails. Platform and native document search. Automatic documentation to facilitate maintenance and knowledge sharing.
“If you're stuck while building, you can ask Roborewsty what to do. “You can even tell what you want to automate and that's what it builds it for you.”
Another announcement, announced at Rewst's Flow Conference this week in Tampa, Florida, is MCP servers and triggers, a tool designed to connect external AI agents to the vendor's automation engine through a secure, structured interface.
“The MCP server is like mission control,” Chernin said. “Agents like ChatGpt and Claude not only do automate, but they actually trigger, manage and complete them.”
By authenticating to the Rewst environment, the external AI agent gains selective access to the workflow specified by the MCP trigger, ensuring both security and control.
This architecture allows MSPs to bring their own AI models into folds that avoid vendor lock-in while allowing for strong integration. “When you can build yourself and be ready to do things in the world, you can use Rewst to get it done.”
To guide the MSPS through this, Rewst has also announced a mature model for intelligent platforms, a new framework for assessing where MSPs stand and where they are heading on their AI journey.
Paul Vedder, partner at Rewst, co-founder of West Palm Beach, Florida-based VXIT, said AI is solving the mundane things.
“That's what Rewst is doing,” he told CRN. “I don't think it's coming yet for everyone's work. Maybe it will happen in the future, but the hammer won't swing itself, the wrench won't turn itself. It's a great tool.
“There are so many promises and we are beginning to see real-world examples of how AI is helping us,” he added. “But the biggest thing is that we take care of those small, repetitive tasks, something we shouldn't really spend our time so we can focus on what's really important.”
For Chernin, the most important aspect is accessibility.
“Now, our best clients are those who really want to automate,” he said. “But with AI, even things on the fence can talk to the system and will be successful.
“You could build more complex automation with less human time,” he added. “It'll troubleshoot faster, reduce the time to wrestlech with code, and provide more time to deliver value.”
