Add someone to your professional network with the click of a button. But how many of them get lost in the abyss of LinkedIn connections and endless content feeds?
Goodword, a new professional networking startup, says it can use AI to help people maintain these relationships.
“We’re more digitally connected than ever, but the human brain still has the same limitations,” Goodword CEO Caroline Dell told Business Insider.
Goodword leverages AI to build tools that foster deeper connections, including search capabilities, follow-up conversation reminders, and referral options. The company describes its product as a “network co-pilot,” featuring an AI assistant that lets users chat and keep track of meetings and people they meet. Chief product and technology officer Chris Fischer said the platform is built using OpenAI’s large-scale language models.
Goodword isn’t necessarily trying to compete head-on with LinkedIn as the next big professional network. LinkedIn is, in Fischer’s words, “the world’s most important professional platform” and “a content machine,” but Goodward is trying to solve a different problem.
“We’re not trying to build a networking app per se that’s going to help people build networks,” he said. “We’re building something that allows you to spend time with the right people and build deeper relationships.”
Dell, who was an early employee at Chief, an executive networking organization for women, partnered with Fisher, who has worked at several startups, in 2024. In October, the startup released a beta version of its product and announced it had raised $4 million in a seed investment round led by Human Ventures, with participation from January Ventures, Bain’s Future Back Ventures, and angels like Andrew Yong and Chief co-founder.
Goodword’s recent funding will be used to develop its product, add data integration, cover the cost of large language models, and expand its research and development team. The startup is based in New York and has a team of five full-time staff and three contractors.
An annual subscription to this product costs approximately $200, and a free trial is offered. Fisher said the startup plans to introduce monthly memberships, but wants early users to commit to a one-year commitment as the team works closely on developing the product.
Goodword’s technology integrates users’ LinkedIn networks, calendars, and email, and it plans to add integrations with other tools users use regularly, such as note-taking apps.
Although Goodword automates some of the networking steps for its users, Fischer emphasized that Goodword is not an AI agent tool that replaces the networking experience.
“One of our differentiators is that we are really human-centered,” Dell said.
Professional networking is a popular category, and new startups are looking to disrupt the status quo with the help of AI. Other startups have also raised millions of dollars from investors, including Boardy, an AI agent for referrals, and Gigi, an AI-powered professional networking platform.
Read the pitch deck Goodword used to raise $4 million in seed investment.
Note: Some slides and details in the document have been updated or edited by Goodword to make the document publicly available.
Goodword markets itself as a platform that is “more than networking”
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This paper begins by outlining the issues of professional networking.
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“Today’s networking is doomed to failure due to the limitations of the human brain,” the slide reads. The slides include a cartoon that cites the inspiration of anthropologist Robin Dunbar, who devised the “Dunbar number” theory, which imposes a limit on the number of relationships humans can have.
Goodward’s deck dives into data points
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“Now is the time to redesign networks for the AI era,” the slide reads.
It brings together four categories: technology, markets, culture, and the future of work.
The statistics included in the slides are:
80%: LLM can now unlock relational data like never before, as the data produced is now unstructured
1: Existing companies that have established connection fee and advertising revenue models
136 million people: Experts struggling with ‘loneliness epidemic’ create demand for real connection
79%: GenZers believe strong relationships are a key component of happiness and will drive a cultural shift toward authenticity
Next, the startup plans to market the social app.
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“With 25 years of innovation in other relationship-based categories, professional networks are ripe for innovation,” the slide reads.
From Facebook to TikTok to Hinge, we have a timeline of companies involved in social, dating, and professional networking. In the Professional category, only LinkedIn is listed, and for the past 10 years it has been described as the “graveyard of ‘personal CRM'”.
Goodward outlines space opportunities
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“A global opportunity of over $200 billion, starting with 171 million users with more digital ‘connections’ than we can manage,” the slide reads.
It also identifies the types of potential users Goodwood would attract.
Other things on the slide include:
Connectors — 2,000+ connections: your natural network helper. They often believe in “karma” or “you get what you give” and act as nodes in a network.
Growers — 1,000+ connections: We know you have to pay for the system to be successful. They have a large network, but they need to be encouraged to use it effectively.
Opportunist — 500+ connections: Puts pressure on the network when there is an urgent need. Understand the value of connection. But today’s barriers are too high.
Good word that emphasizes “human relationships” even though it is an AI startup
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“We are in an era where professionals are more digitally connected, but we feel the human connection gap is growing,” the slide reads. “Goodword is addressing the paradox of the AI era: technology that enhances human relationships.”
Next, on deck we introduce our co-founders
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“Over 30 years of operational experience and deep network expertise make us the right combination to uniquely solve problems,” the slide reads.
The slide says:
Caroline Dell, CEO
“Connector”, 4K+ connection
About me: A top startup operator with deep networking expertise. He grew Chief to 20,000 members and more than $120 million in ARR in four years.
Superpowers: Ambitious, operational ability, hiring top talent, high speed, navigating disruption, good judgment.
The secret gained: The high willingness to pay for a powerful network is hampered by the pain and friction of activating it.
Chris Fischer, CPTO
“Connectors”, over 3,000 connections
About me: Serial (8x) startup builder with an amazing technology product and a world-class team (0>1 to IPO).
Superpowers: Competitors, work ethic and grit, building high-productivity teams, system design, and complex data infrastructure.
Earned Secret: The most powerful technologies are those that enable customers to do things they couldn’t do before.
Next, we’ll show you how the product works
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“Goodword seamlessly integrates across all the platforms and tools used for networking, helping you intelligently organize your relationships, uncover the right connections, and act on them at the right time,” the slide reads.
This deck concludes with a quote from an anthropologist