Phenom is a leader in applied AI that helps organizations hire faster, improve development, and extend retention, and is recognized for: Best progress in practical AI Winner of the 2026 Lighthouse Tech Awards in the Talent Acquisition category.
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Phenom is a leader in applied AI that helps organizations hire faster, develop better, and retain longer, and was awarded “Best Advance in Practical AI” in the Talent Acquisition category at the 2026 Lighthouse Tech Awards.
“Phenom was one of the first HR Tech companies to develop AI capabilities, and the company isn’t stopping there. In one notable example, a client deployed a voice screening agent to drive high-volume efficiencies, resulting in a 40% reduction in time to hire and a 5x increase in quality job candidates each month. An impressive result,” said the Lighthouse Research & Advisory Awards judging panel.
Companies are deploying AI and seeing real results
Global companies aren’t waiting to see what AI can do. They are already seeing the value, and as AI infrastructure matures, the results will only increase. Companies that are transitioning today have built advantages that will continue to grow, including:
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After implementing Phenom Voice Screening Agent, a home care organization that employs 17,000 caregivers annually saw a 40% increase in candidate screening, with 91% completed within one day and over 40% completed outside business hours. Hiring numbers increased by 21%, and the time to offer was reduced by almost a day and a half. Candidates interviewed by AI start their first shift earlier and work three more hours per week than candidates screened by recruiters.
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A global defense and technology company saved 15 hours per week per recruiter through automation, reduced time to hire by 24%, and achieved an ROI of $1.3 million in the first year.
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A large health system implemented Phenom Voice Screening Agent and achieved an 85% completion rate while screening 1,800 graduate nurses, reduced screening time by 60%, and improved candidate-to-hire ratio from 7:1 to 3:1.
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A professional services firm that employs 70,000 people annually verified that Phenom’s AI could match its best recruiters while shortlisting candidates by 64%, and discovered that 50% of external campaign applicants were already in its database.
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A leading logistics provider consolidated over 200 disparate career sites into 22 unified, AI-powered sites, reducing time to hire by 40% and increasing the number of quality job applicants by 5x each month. The company’s voice screening agent screened 10,000 candidates in a matter of weeks, instantly eliminating 20% of manual labor without the required certifications.
Phenom’s layered AI infrastructure connects and standardizes data across systems, deploying intelligence and agents where it matters most—across markets, geographies, work environments, and workforce models—without the risk, overhead, and delays associated with building and maintaining custom solutions. This provides enterprises with an unlimited ecosystem of AI agents that use enterprise context to customize execution for specific use cases.
- Engine, power layer: The core of powering AI-powered talent operations at enterprise scale
- Ontology, intelligence layer: A living map of how jobs, skills, and talent are connected across your company. It is built on three dimensions: strategy that guides the flow of intelligence, structure that designs how work gets done, and culture that defines purpose.
- XAI, shared functionality layer: Flexible intelligence that organizations can trust and act on
- Experience, interaction layer: A purposefully designed experience that embeds AI into every talent interaction.
- Use case, application layer: Nuanced AI applications tailored to real-world workforce challenges
- Agent, execution layer: AI agents work with your team to execute talent operations from hiring to retirement.
Together, these layers form the building blocks of Phenom WorkOps, giving HR the intelligence to understand and act on every aspect of the workforce. The latest advances introduced at the recent IAMPHENOM conference span workforce redesign, agent onboarding, candidate fraud detection, real-time agent orchestration, and workforce analytics.
“The HR technology space is full of promises of AI that don’t hold up when matched to the complexity of real-world work environments,” said John Diehl, senior director of product marketing at Phenom. “The Phenom difference is that our technology is already in place and delivering results for candidates, employees, managers, and the global companies that rely on talent execution. This award reflects that.”
To see Phenom’s award-winning AI in action, register for the HR Innovation Showcase.
About Phenom
Phenom is an applied AI company with the only AI infrastructure purpose-built for HR. Powered by an engine that harmonizes your data, an ontology that guides every decision, X AI that hyper-personalizes your experience, and agents that work with your team, Phenom’s platform uses industry and business context to automate workflows, eliminate heavy lifting, and enhance every experience while remaining compliant. With a purpose of helping 1 billion people find the right job, no other company is more committed to helping organizations hire faster, develop talent better and retain people longer.
Phenom has received awards such as Inc. 5000 Fastest Growth Companies (6 years in a row), Deloitte Technology’s Fast 500 (5 years), Brandon Hall’s Excellence in Technology Award (11 times, including a Gold Award for Best Advances in Generative AI for Business Impact), Business Intelligence Group’s Artificial Intelligence Excellence Awards (3 years in a row), and The Cloud Awards. 2025/2024, AI Awards 2024, and the regional Timmy Award for the launch and optimization of HelpOneBillion.com (2020).
Phenom is headquartered in metropolitan Philadelphia and also has offices in India, Israel, the Netherlands, Germany, and the United Kingdom.
For more information, please visit www.phenom.com. Connect with Phenom on LinkedIn, X, Facebook, YouTube, Instagram, and TikTok.
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