Oracle Introduces Generative AI Capabilities to Help HR Improve Productivity

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New generative AI capabilities in Oracle Fusion Cloud HCM improve efficiency and streamline HR processes for candidates, employees, managers, and recruiters.

Austin, Texas, June 28, 2023 /PRNewswire/ — Oracle today announced the addition of AI-powered generation capabilities within Oracle Fusion Cloud Human Capital Management (HCM). The new capabilities, supported by Oracle Cloud Infrastructure (OCI)’s generative AI service, are embedded in existing HR processes to increase business value, improve productivity, improve the candidate and employee experience, Streamline your processes.

“Generative AI increases productivity and unlocks new worlds of skills, ideas and creativity that have an immediate impact on the workplace.” Chris Leone, Oracle Cloud HCM, Executive Vice President of Application Development. “Generative AI, with its ability to summarize, create, and recommend content, helps reduce friction for employees to perform critical HR tasks. For example, the new generative AI built into Oracle Cloud HCM The feature will enable our customers to take advantage of the following benefits: Use of large language models can significantly reduce the time required to complete tasks and improve the employee experience. , increasing the accuracy of employee insights and ultimately improving business value.”

Built on OCI and leveraging best-in-class AI services, the built-in generative AI capabilities within Oracle Cloud HCM are designed to deliver high levels of security, performance, and business value. Built-in prompts help customers get the best possible outcome while reducing unwanted side effects such as factual errors and bias. With Oracle Cloud HCM, customers use their own data to refine models for their specific business needs. Each customer’s dedicated generative AI model is only tuned based on the customer’s own data. By giving customers control over the data used by generative AI, Oracle helps keep sensitive and proprietary information safe.

Oracle Cloud HCM’s new generative AI capabilities enhance the existing built-in AI capabilities already used by thousands of users, streamlining processes and automating content generation within a single integrated solution to help candidates It helps transform the productivity of managers, employees, managers and HR teams. New built-in generative AI capabilities include:

  • Authoring assistance: Enables employees, managers, and HR leaders to create content quickly and easily, greatly improving productivity and time efficiency. New generative AI capabilities quickly generate content for review, revision, and approval so users can focus on more value-added activities with short prompts, such as draft titles and performance goals for a job can. Examples of assisted authoring use cases include job descriptions and job creation. Automatic goal creation with detailed descriptions and measures for success. Also, create HR helpdesk knowledge base articles to help employees complete HR tasks efficiently.
  • suggestion: Guide users to achieve better results faster, based on natural language processing and best practices. Oracle Cloud HCM’s new AI-powered generative suggestions not only improve user success, but also help individuals complete tasks faster and more accurately. Suggestion use cases include automatic suggestions for survey questions based on the type of survey being designed, and development tips that administrators provide to employees. Additionally, the suggested content, trained from a large-scale language model (LLM) under the customer’s control, reflects the organization’s own linguistic style and cultural DNA.
  • wrap up: Helps improve efficiency by uncovering key insights from one or more data sources. New generative AI capabilities summarize key elements of content for simple and impactful consumption. Examples include periodic reviews of the employee based on feedback collected throughout the year from employees, colleagues, or managers, and progress and achievement of goals; an overview of the employee’s performance to submit in her cycle; includes providing

“We have already identified over 100 high-value scenarios for generative AI in HR. But we are just getting started. With the help of our customers, who drive about 80% of our product updates, we It’s a new use case that continuously enables organizations to embrace continuous innovation and permanently improve their HR processes and productivity,” added Leone.

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  • “Generative AI is the future of workplace technology with untapped potential to transform HR processes,” said Kim Coleman, Vice President of HCM Operations at Hearst. “The new generative AI capabilities Oracle Cloud HCM is developing are expected to improve both our workplaces and our employees, helping our employees and candidates save critical time and resources. We expect these improvements with generative AI to enable our teams to focus on improving productivity and driving meaningful business value. I look forward to the benefits it brings. ”
  • “Using generative AI in HCM applications will be a game changer for organizations,” he said. Gareth Abreu, Domain Principal – HCM Business Platform, Co-op. “We are excited about what is possible in this space. Streamlining and efficiencies in behavior, intelligently guiding individuals to better outcomes, and improving the employee experience are all generated within Oracle. We are just scratching the surface of the benefits we expect to gain from using AI: Cloud HCM.This technology has the power to completely reinvent the way we think about work, especially HR work.”
  • “Oracle is rapidly adding AI capabilities to its business applications, and HCM is a frontrunner in generative AI, enabling unprecedented efficiencies for managers, employees, and HR professionals. ” he said. Holger Muller, Principal Analyst and Vice President, Constellation Research. “Oracle has an edge over its HCM competitors thanks to OCI’s dominance of running generative AI workloads on the cloud. We can offer a cheaper, faster and more integrated process that creates a competitive advantage for your company.”

Oracle Cloud HCM’s generative AI service is powered by OCI. Leveraging OCI Supercluster, which includes bare metal computing with NVIDIA GPUs and the highest bandwidth RDMA network in the cloud, OCI accelerates LLM training with the lowest cost and highest performance. This will enable Oracle to deliver the industry’s fastest AI innovation, attract the best enterprise-focused innovators, including Cohere, to build on his OCI, and further contribute to the innovation feedback cycle. Additionally, OCI’s Generative AI service offers end-to-end security, giving customers complete control and complete ownership of their data.

Built natively for the cloud, Oracle Cloud HCM is a complete solution that connects all HR processes from hiring to retirement. By connecting all employee data into a single platform, HR teams have access to a single source of truth to inform their HR strategy. Built-in AI acts as an advisor to help analyze employee data and provide recommendations to help HR teams improve their operations.

For more information on Oracle Cloud HCM, visit oracle.com/human-capital-management.

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Oracle provides an integrated suite of applications and a secure, autonomous infrastructure on Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit www.oracle.com.

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