Generative AI is not only generating significant revenue for technology companies, but also delivering tangible benefits. For large organizations deploying AI solutions across the enterprise, the impact can be significant. For example, reducing customer support costs or improving engineering capabilities can add billions of dollars to your bottom line.
Microsoft is at the forefront of innovation in the generative AI market, with advances in natural language processing (NLP) powering the inference engines behind AI systems and driving further breakthroughs and opportunities. Microsoft® Copilot is an AI assistant designed to help employees be more productive and creative across their daily tasks, working with the tools they already use every day. However, some companies require more specific and customized solutions. This is where a custom co-pilot comes into play. Custom Copilot can be customized for your company's specific use case and built to your exact specifications.
To help businesses navigate the complexity and uncertainty of this rapidly evolving landscape, IBM® Consulting has developed pioneering solutions that help businesses become more productive and successful.
Introduction to IBM® co-pilot runway, This is a unique service that enables companies to transform processes and scale AI appropriately. The IBM Copilot Runway offering makes it easy to create and deploy Copilot to seamlessly integrate into diverse organizational goals and activities, leading to new areas of increased productivity and efficiency.
The solution is designed to improve and optimize business processes through three different paths:
- First Officer Runway Recruitment Framework
- copilot catalyst
- Pre-built custom copilot
Simplify Copilot deployment with Copilot Runway Adoption Framework
First Officer Runway Recruitment Framework is a customized framework that enables organizations to deploy Copilot at scale. Prioritize use cases by return on investment (ROI), define your operating model, and streamline your deployment process for smooth integration and maximum impact.
Streamline your Copilot deployment with Copilot Catalyst
Developing Copilots and integrating it into complex workflows can be time-consuming. copilot catalyst is an IBM consulting accelerator that helps you build and deploy Copilot and provides unparalleled flexibility and adaptability in the creation of Copilot. Copilot Catalyst streamlines custom Copilot deployments, facilitates seamless data integration, and features multi-model support so you can choose the best large language model (LLM) for a specific task. Copilot Catalyst offers a wide range of benefits that allow users to streamline their workflows and make informed decisions. Organizations can use Copilot Catalyst's robust capabilities to free up user control and enable strategic decision-making.
Accelerate business impact with pre-built custom copilots
Pre-built custom copilot We offer ready-made solutions and significantly reduce implementation time and effort. Clients choose from a library of options that can have an immediate impact on their business, including legal decision-making, customer service, and employee experience. This AI-powered tool provides agents with self-service questions, provides personalized recommendations, extracts complex terminology from legal documents, and enhances employee engagement.
Each of these customized copilots is designed to address a specific use case and speed deployment.
- of Co-pilot for procurement and financial contracts Help experts extract valuable insights from contracts. This enables users to more efficiently understand complex contract terms, obligations, and risks, enabling informed decision-making and streamlining the contracting process.
- of Customer Service and Field Service Co-Pilot This gives agents and technicians access to self-service options and time-saving generative AI searches. It also provides real-time assistance and context-sensitive support to streamline operations. Copilot provides upsell and cross-sell recommendations to help agents deliver a great customer experience.
- of Employee Experience Co-pilot Designed to increase employee engagement. By reducing manual tasks, we aim to ensure a seamless experience from employee onboarding to daily work.
The IBM Copilot Runway offering offers numerous benefits, including increased productivity, improved performance, faster Copilot development, and greater value. This partnership between Microsoft and IBM Consulting provides a unique opportunity for businesses to stay competitive amid rapid change. By using the capabilities of the IBM Copilot Runway offering, companies can increase efficiency, accelerate innovation, and potentially achieve incredible results.
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